Petco is a leading health and wellness company focused on improving the lives of pets, pet parents, and their own partners. The Porter Ranch Petco store located at 19869 Rinaldi St offers a wide range of brand-name pet nutrition products and supplies for dogs, cats, birds, small pets, fish, and reptiles. The store's highly qualified professionals provide full-service grooming, veterinarian services, Vetco Vaccination Clinics, pet adoption services, and positive dog and puppy training classes to ensure the best care for pets. While the in-store experience is generally good, with friendly and helpful cashiers, some customers have noted the need for more knowledgeable staff and a more efficient checkout process. The recently changed rewards program, which requires customers to download the Petco app, has also received mixed reviews, particularly from senior customers. The grooming salon is a highlight, offering excellent service, though the prices are slightly higher than at other salons. Customers appreciate the variety of dog food options and the convenience of online ordering with in-store pickup. The store's willingness to accommodate returns and exchanges has also been praised by satisfied customers.
This Petco is usually a hit or miss sometimes it's clean and odor-free. Yes I do realize it's a pet store most of the time you go in it's clean your greeted with a smile it's on a rare occasion that I've been in and the store is in disarray check them out for yourself you be the judge
July 2024
Petco is ok honestly after going in store I'd rather go somewhere else. Need to be more helpful,,more knowledge you choose to work there get to know your product
April 2024
We have a new puppy, and we take her there for grooming and vaccines!
