Petco is a leading health and wellness company focused on improving the lives of pets, pet parents, and their own partners. The Porter Ranch Petco store located at 19869 Rinaldi St offers a wide range of brand-name pet nutrition products and supplies for dogs, cats, birds, small pets, fish, and reptiles. The store's highly qualified professionals provide full-service grooming, veterinarian services, Vetco Vaccination Clinics, pet adoption services, and positive dog and puppy training classes to ensure the best care for pets. While the in-store experience is generally good, with friendly and helpful cashiers, some customers have noted the need for more knowledgeable staff and a more efficient checkout process. The recently changed rewards program, which requires customers to download the Petco app, has also received mixed reviews, particularly from senior customers. The grooming salon is a highlight, offering excellent service, though the prices are slightly higher than at other salons. Customers appreciate the variety of dog food options and the convenience of online ordering with in-store pickup. The store's willingness to accommodate returns and exchanges has also been praised by satisfied customers.
Carla was amazing at helping us choose the right pet hamster. Although the weekend was busy, she managed to multitask without compromising customer service.
May 2026
Amazing customer service, lots of options to choose from.
March 2026
Always love coming to petco.. Staff is usually very friendly.. And it's always clean... They have a good variety of our prescription food for our cat...
