Mattress Firm Poway City Centre is committed to helping customers get their best sleep, every night. Their Sleep Experts® undergo over 200 hours of training to provide personalized solutions, offering a wide range of top mattress brands like Sealy, Tempur-Pedic, and Serta at great value. Customers praise the store's exceptional customer service. Genaro, a salesperson, was extremely helpful, patient, and knowledgeable in assisting with returns and exchanges. Jillian, another sales associate, went above and beyond by personally purchasing additional bedding items for a veteran in need. Customers also highlight the store's knowledgeable and patient staff, who help them find the perfect mattress to improve their sleep quality. The overall experience at Mattress Firm Poway City Centre is described as friendly, accommodating, and efficient, with the store making complicated delivery and pickup arrangements for customers.
Daniel was an amazing help! I was in and out in under an hour and helped me get the best deal possible. Fast friendly and Efficient. All my questions were answered and I got the best deal possible. If I could give more than 5 stars I would!
June 2026
Daniel was super helpful helping me find a new mattress 😊 The store is smaller but feels so homey- it also wasnt crowded so I felt like can have more attention to your questions and trying out the mattresses without feeling rushed.
May 2026
Anissa was an amazing sales associate, very knowledgeable and not pushy. I highly recommend this location. It was a wonderful experience.
