JCPenney Portraits by Lifetouch offers professional photography services for various occasions, including newborns, birthdays, graduations, and family events. Customers consistently praise the kind and professional staff, highlighting photographers like Annie, Ellz, and Meg for their exceptional work in capturing special moments. Many reviews mention the friendly and helpful service provided by team members like Shilyn and Kayla, who assist in selecting the best packages and deals for families. Visitors appreciate the quick and efficient service, with digital photos often delivered shortly after the session. The studio creates a stress-free environment, even during the busy holiday season, as noted by returning customers who have had enjoyable experiences for family Christmas photos and birthday celebrations. The studio is recommended for its good prices, quality photos, and the ability to create lasting memories. Overall, JCPenney Portraits is recognized for its outstanding customer service and a welcoming atmosphere, making it a popular choice for families looking to capture their cherished moments.
I was a little hesitant because of the online ratings and reviews but I came in and was pleasantly surprised with my photographer Jonathan. He was so helpful and made my girlfriend and I very comfortable.
August 2025
I am very pleased with my experience with newborn photos. The photo ladies Louella and Yuzo were so kind and welcoming. I did not feel rushed during the photoshoot which I felt was very important given babies tend to cry. These ladies made sure my baby’s photos came out great and they did exactly that! Overall satisfied!!
December 2024
Absolutely loved taking family pictures. I have a 3 month old and photographer Ellz did an amazing job trying to get her to smile and look at camera. Lots of good takes. And Shilyn helped us choose the best package with great deals ! Definitely worth the price. Will be returning for more memories. !
