Quest Diagnostics provides a range of lab testing services, including COVID-19 antibody testing by appointment, routine lab tests, and specialized pediatric services. Located in the All Care Medical building next to Chaffey Medical Plaza, the facility offers convenient online appointment scheduling and check-in, with options for language preferences. Many customers appreciate the clean waiting area and efficient service, highlighting the friendly and skilled staff who make the experience pleasant. However, some reviews mention challenges with the online check-in process, particularly for elderly patients who find it impersonal and confusing. While the majority of the experiences are positive, with patients noting the expertise of the nurses and the minimal discomfort during blood draws, there are concerns about the lack of human interaction in the scheduling process. Overall, Quest Diagnostics is recommended for its quality service and comprehensive laboratory offerings.
Rude African American lady that should have been kicked out IMMEDIATELY! I almost called 911. What the heck is wrong with people?! Your staff put up with so much nonsense from her. She should be banned! Otherwise my experience there was great.
July 2024
I was helped right at my appointment time. The nurse drew my blood the first try with no pain. I would recommend this lab.
June 2024
Convenient, professional and easy to work with. Need I say more?
