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“Extremely helpful staff with great products for sale. Recently took my in laws for a new pair of shoes, upgrading from the standard Nike-bargain pair to a quality well crafted pair and they absolutely love them.”
“After going to JCPenney and trying on a couple of suit coats that didn't feel comfortable. And I couldn't find the right size pants. My friend that was with me suggested that we go to a big and tall store. There was one just at the other end of the parking lot. We went to the DXL big and tall store. because my friend said I needed a big and tall store because the sizes and JCPenney weren't as big as I needed.
Upon entering the DXL store I noticed that it was a men's store. Very nicely decorated and lots of nice clothes. A gentleman came up to me and introduced himself as Alex. Alex was very helpful in what I needed. He started out by measuring my arms and my chest and my stomach. I've never had that done before. But of course I've never been in a store like this. I'm 66 and I have never bought a suit before either. I Need one for my niece's wedding. I'm going to walk her down the aisle. Alex brought out a dark gray suit coat and I tried it on and it fit fine. It was a little more than I wanted to spend though. So he brought out a lesser priced suit coat. The suit coat fit me just fine and I looked good. Okay how about pants. He told me what size my waist was and length. I was impressed. Then he came up with a long sleeve white shirt. I then went and tried them all on. They all fit fine. I looked good. I'll look even better at the wedding. Thanks to Alex. You did a great job. Thank you for helping me. As I was checking out. I needed a bow tie as well. I Showed Alex a picture of the color that my niece sent me for ties. He pulled out a box of bow ties. I Picked one out. Looks good to me. I Got the whole ensemble in one store, and in less time it would have taken me elsewhere. Thanks again”
“Beyond excellent customer service provided by Evelyn and Nadia! Evelyn was so sweet and so patient! I love employees who come to work with good attitudes and they get their job done! Thank you both for being so kind and helping me purchase two pairs of shoes!!!! I had a great experience! Xo
Paris jade”
“This place is so cool! I love the style of clothes and when I went in to grab a new hoodie they handed me a bunch stickers.I love stickers! Funny to get so excited about that but we have a goal to cover a whole wall. Very cool!”
“Great prices. It takes me about an hour to look around and I always end up buying something. I dont care if its discounted all that matters is that your happy of what u found and the price is cheap. I still shop at macy and yeah its pricey but still I love macy no matter what even if macy backstage didn't exist.”
“I love this location because it's not too crowded as the mall locations. They always seem to have most of the new releases, too. Men's, boys, girls, toddler, and women's clothing avaliable. They also have a board shop.”
“The service is very good. The place is clean. There is plenty place to park. I got 60% off my item. Price is good. Do not wait in line at all. The neighborhood is good. They're on sale a good place to go to buy. Not busy at all.”
“Great selection and fair prices. Staff is very attentive to customer needs and treats you as more than a customer, especially the manager. Staff have great stylistic suggestions and help you pick the best items for what you are looking for.”
“I do enjoy this store but there’s a 50/50 when it comes to the sales people. Went in today and had a return, spoke with Janice and she was completely rude. Such a shame, on the other hand there was a sweet, younger girl (Emma) that helped me with a flag sweater by the dressing room rooms Great customer service and the sweetest personality and helpful. Everyone should be on the same page with their kindness.”
“A very very beautiful young lady named Yumna helped me and my dad with a pair of shoes today. Excellent customer service and I loved talking to her. Went above and beyond. Yumna you’re my goat hit my email”
“The Ontario Mills champs always get my business because I go there for their four T-shirts for $25. I like the quality and the colors that they have then of course I see other stuff that I like and that end up shopping more because of the T-shirts but I always go there for my T-shirtsand the good deal they have”
“Me and my fiancee when the White House Black Market and the clothes was beautiful, very comfortable, and looks very good. I brought an outfits that fitted my fiancee. And of course they are high quality, as I would expect from White House Black Market. Very reasonably priced too! Dj was beyond helpful, friendly, knowledgeable, and helped us at every corner. It is so wonderful to find such phenomenal service and friendliness. It was amazing experience shopping at the White House Black Market. Would definitely recommend and go treat yourself or your lady.”
“I was having issues processing a purchase online, I called this store and spoke to Jazmine, and said she would gladly help me with my instore purchase, I went in and she took care of the problem.
Thank you”
“I am trying for days to get a connection to a representative and no luck. you mailed owe the incorrect slippers. Customer PO 4509757571146 item Kat-LS Ivory luster satin you mailed mew a size 5 when I ordered size 9.5. Bill to: 354309. please email me at Viviennebunny or 8607964927. I need a return label. please respond asap,”
“It was just a very busy Saturday night there,but our grandkids got what they wanted. The staff was amazing...although there was some serious tension between them....”
“store seemed disorganized, no one offered help while I walked around, seems to have good prices though. Many items “on sale”. Don’t think I will return to this location.”
“I went Christmas shopping here for my son and found some clothes he loved at good prices. There was a girl there named Madison who was so friendly and helpful. I really appreciated that.”
“I recently came here looking for a gift for my mom and my experience was great! The owner Connie was very down to earth and helpful! The clothes are size inclusive, stylish, and good quality. I can honestly say mom loved all the pieces I got her. I’m glad I could make her feel special! Will definitely be returning!”
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“I went into the store and Tanisha help me. She is amazing, she was super helpful and knowledge able about the shoes. She even suggested ordering a pair because they did not have my size. I would recommend this place to anyone looking for stylish comfortable shoes.”