Cox Store in Rancho Santa Margarita offers a wide range of services to meet the needs of its customers. The store provides ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices, catering to gamers, remote workers, and streaming enthusiasts. The staff is dedicated to helping customers upgrade their tech and explore exclusive deals, providing personalized support to elevate the in-store experience. Customers have praised the exceptional service they received at the Cox Store. Jose, a store representative, was commended for his kindness, professionalism, and effective communication, resolving a customer's issue quickly and efficiently. Another customer, Jose Menjivar, was also praised for his helpful and personable assistance, along with technician Jay, who was prompt and professional. The store has also been recognized for its assistance in navigating the Affordable Connectivity Program, which can benefit senior customers. Additionally, the staff has been praised for their friendliness and accommodating nature when it comes to equipment returns, despite the company's high prices and outdated software. Overall, the Cox Store in Rancho Santa Margarita is dedicated to providing its customers with the latest technology, exclusive deals, and exceptional service, ensuring they stay a step ahead in their connectivity needs.
Chase V. was very professional, and took care of needs efficiently, even making a useful suggestion about adding me as an authorized user for my parents’ account.
January 2026
Joey was amazing, he knew my mom by name and made it personal for her. He went above and beyond to help!
August 2025
Jose Menjivar was extremely helpful and personable and my technician Jay was prompt, professional and knew what he was doing. Huge thanks to both of these guys for helping me update my modem.
