“If you go to this location work with Eric! He was awesome! Very friendly and extremely knowledgeable about the phone plans and iPhones. Thank you for all your help, much appreciated!!”
“Got $1,000 credit for my iPhone 7 Plus (mint condition) towards my new 15 Pro Max ($1200) for switching to Verizon.Had to pay $330 for taxes, case, screen/camera protectors, data transfer, iPhone return for $1K credit……supposed to get a $300 credit for switching over to Verizon, which should balance it out:)”
“Luis was very friendly and answered many questions for me. He put my son and I in the perfect plan and we left with everything we needed. I was very impressed with his knowledge and patience.”
“Melissa and her team are wonderful. I brought my family in the other day to get our new Samsung phones set up and Juan went above and beyond to help. I feel good knowing that we can go into the At&T store in Mission Viejo anytime we need help with our phones. Thank you! JJ Hardy”
10AM - 6PM
25401 Alicia Pkwy ste d, Laguna Hills“I came to buy a 5G phone and paid around $65 with the plan included!!!Excellent promotion they have in this Laguna Hills store!!Don't think twice Switch to Cricket”
10AM - 6:30PM
24881 Alicia Pkwy k1, Laguna Hills“I brought an old iPhone to them a iPhone 7. It wasn’t charging and the screen was cracked. They were very helpful and had it back to me the next day. Working just great at a great price.”
“Excellent customer service, they really know what to do. I was talking to the manager and told me, it’s under new management two years ago. I really recommend this store!!”
10AM - 7PM
23600 El Toro Rd Suite P1-D, Lake Forest“Kevin and Julio really helped me out. They got this older Motorola Phone I had fixed it for less than 150$ it had important info on there. They quoted me 2-3 days for shipping repair time and all that got it done less then 2 days. Also I was splitting the bill and Kevin was very knowledge on taking payments and was able to help me pay for the services that I needed with no hassle I totally recommend them for anyone who needs them and they have great costumer service and really knowledgeable technicians there. This it’s isn’t the only work I got done from them they constantly helped me with other matters: also great to use them through you insurance like Asurion. Thanks again guys.”
“HAZZI knows EVERYTHING to do with phones. He has an excellent customer communication and is kind , patient, and thorough. I just bought a Samsung 6 watch and Galazy5 flip phone for my darling wife. He helped easy my wife's anxiety. THANK YOU.”
10AM - 9PM
23842 El Toro Rd, Lake Forest“An employee named Enrico helped me a lot in my difficult problem. I would like to give him five out of five. Thank you very much to him, please take into account his wishes when moving to a new place”
“Outstanding customer service! Phayton was incredibly helpful and efficient, exceeding my expectations. Despite being late for an appointment, I was pleasantly surprised to find that I could leave for it sooner than anticipated, thanks to the swift assistance received.”
10AM - 7PM
27451 La Paz Rd, Laguna Niguel“Best AT&T experience ever! Ricky took great care of me in for one of our employees. I got in and out quickly and with everything I needed. Seems like previous visits took forever. This one was nice and they have chairs where you can sit down.”
“i had an amazing experience with this store. jordyn helped me out and even though shes newer, she still helped me get things done. i will continue to come back to this location and love the environment there. everyone was super friendly. they had a customer come in who i thought was absolutely problematic but they handled the situation super maturely. cant wait to go back!”
“Excellent customer service. My wife and I went in to this branch because of the great reviews. We have been with T-Mobile for 17 years, and have had our share of "customer service reps" that have been little to no help. We mainly went in to have a data transfer from our old phones to our new ones. Dylan, our main tech that helped us, was fantastic. Ken and Jasmine stepped in from time to time with thoughtful suggestions and answering our many questions. We left feeling good about the choice we made in going to the RSM location. Thank you all for making our experience a pleasure.”