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“Matthew Mitchell at Staples provided truly exceptional customer service. My husband went in to print a personalized Tooth Fairy letter and envelope for our daughter after she lost her first tooth. I had accidentally submitted the files with typos, and he caught the mistakes before we took them home.
Not only did he let my husband know, but he even got on the phone with me right before closing to help fix everything and reprint it in time. At no point did he make me feel embarrassed or like I was being difficult. He was patient, kind, and genuinely went above and beyond to help make this such a special and memorable experience for our daughter.
In a world where customer service often feels rushed, Matthew gave us such thoughtful care and kindness literally until the very last minute before closing. We are so grateful for his help and wanted to make sure he gets recognized for it. Thank you, Matthew!”
“Worked with Delaney this year to get some awesome laminated passes for our event. They process was so darn fast and efficient it blew me away. They have definitely earned my business for years to come!”
8:30AM - 6:30PM
22431 Antonio Pkwy B160, Rancho Santa Margarita
Printing Services
“I came in with a bulky, oddly shaped item and had no clue how it was going to get packaged. Raitt F. took one look at it and got right to work. He knew exactly what materials to use, was patient the whole time, and never made me feel like I was being a hassle. He stayed hands-on through the whole thing and clearly cared about getting it done right, not just done fast. I walked out actually feeling good about my item making it in one piece. This is exactly the kind of employee that makes you want to come back. Great job Raitt!”
“I had a great experience at this FedEx location. The store manager, Callum, was very professional, helpful, and friendly. He took the time to assist me and made everything easy and smooth. Great customer service and a very positive experience. Thank you, for your help!”
Printing Services
Printing Services
Printing Services
Printing Services
“Bill is helpful, kind and handles any shipping service you need.. or at least all the ones I've needed ☺ Plus notary and so much more.. he's reliable and there for when I need to ship a package, whereas other services have been closed in the middle of the day..”