FedEx Office Print & Ship Center in Rancho Santa Margarita, CA is a convenient location for small businesses and individuals needing printing and shipping services. The store offers a variety of services including FedEx shipping, copying, digital printing, signs and graphics, direct mail, and online document uploads for pick-up or delivery. Additional services include passport photos, fax, Internet access, computer rental, lamination, binding, and online notary. Customers appreciate the clean, well-organized store and the helpful staff, with many noting the professional and friendly service they receive. Employees like Rob and the store manager Callum are praised for their kindness, helpfulness, and customer care, making repeat visits pleasant. While some reviews mention inconsistent customer service, overall, the staff are seen as efficient, courteous, and knowledgeable. The store is considered a good value for quality services and is the preferred spot for office and shipping needs in the area.
Exceptional customer service. Even though I hate to do things at the last minute, the other day I went to this store at 6:45 pm on Thursday, August 13th; the associate was so helpful and caring. Thank you, FedEx @ RSM.
August 2026
Went in to do a special return on Levi’s jeans and was a little lost. Callum, I believe the manager, was so kind, friendly and helpful. I really appreciate people who go above and beyond to help and are just good humans! I would give this place 5 stars because of this positive experience! Thank you.
May 2026
I had a great experience at this FedEx location. The store manager, Callum, was very professional, helpful, and friendly. He took the time to assist me and made everything easy and smooth. Great customer service and a very positive experience. Thank you, for your help!
