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“Bill is helpful, kind and handles any shipping service you need.. or at least all the ones I've needed ☺ Plus notary and so much more.. he's reliable and there for when I need to ship a package, whereas other services have been closed in the middle of the day..”
“I love this place! I've brought phones and my iPad here for various repairs and have always received premiere service. They are always fast, efficient and fairly priced. I brought my husband's phone in for a new battery and it was done within an hour! I won't go anyplace else for my phone and iPad repairs.”
“I only had to drop off a few packages that were already addressed and postage paid. I waited in line less than a minute during my lunch hour. The guy working there was super friendly. It is great to know they take all types including FedEx, DHL, UPS and USPS. That is super convenient!”
“Exceptional customer service. Even though I hate to do things at the last minute, the other day I went to this store at 6:45 pm on Thursday, August 13th; the associate was so helpful and caring. Thank you, FedEx @ RSM.”
“I came to this FedEx location for help with a shipping problem. I was immediately connected with the right person on the phone to solve my problem I am a very happy FedEx customer!”
8:30AM - 6:30PM
22431 Antonio Pkwy B160, Rancho Santa Margarita
Shipping Centers
“I came in with a bulky, oddly shaped item and had no clue how it was going to get packaged. Raitt F. took one look at it and got right to work. He knew exactly what materials to use, was patient the whole time, and never made me feel like I was being a hassle. He stayed hands-on through the whole thing and clearly cared about getting it done right, not just done fast. I walked out actually feeling good about my item making it in one piece. This is exactly the kind of employee that makes you want to come back. Great job Raitt!”
“Great people. Had a difficult shipment and they really helped me take care of the transaction. Max and Amir are awesome. Thanks for all your great work and professionalism.”
“I had a passport appointment. Tyler was friendly and super helpful. He looked over my application and noticed that it was incomplete and he took the time to help me. The whole process was quick and easy and I’m so grateful for the professional and knowledgeable assistance that I received.”
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
“Matthew Mitchell at Staples provided truly exceptional customer service. My husband went in to print a personalized Tooth Fairy letter and envelope for our daughter after she lost her first tooth. I had accidentally submitted the files with typos, and he caught the mistakes before we took them home.
Not only did he let my husband know, but he even got on the phone with me right before closing to help fix everything and reprint it in time. At no point did he make me feel embarrassed or like I was being difficult. He was patient, kind, and genuinely went above and beyond to help make this such a special and memorable experience for our daughter.
In a world where customer service often feels rushed, Matthew gave us such thoughtful care and kindness literally until the very last minute before closing. We are so grateful for his help and wanted to make sure he gets recognized for it. Thank you, Matthew!”