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10:30AM - 6:30PM
22441 Antonio Pkwy, Rancho Santa Margarita
Shoe Stores
“I had a great customer experience at this store with the wonderful Jaden. I came to exchange an item that I purchased online. The color was not accurate to the online description. He was beyond polite and efficient during the exchange process. His excellent customer service prompted me to return to the store two days later for my kids back to school shopping. Everyone at the store was helpful at this second visit too. They really go above and beyond other retail stores I've visted recently. Highly recommend this Tilly's store. Bonus: They had a great sale going at this time. Both kids got some cool clothes.”
“I have a severe ankle problem so finding the correct shoes for me is vital. I received a new brace for stability and the young man brought out many different options. It was a fantastic experience working with him and walking out with my new shoes on and feeling the stability. Thank so much. Kirsten”
“Staff is very helpful. Told them what kind of shoes I was looking for and they helped me narrow down my search with their knowledge about each individual shoe. Also helped me find the correct size.”
11:30AM - 4PM
23615 El Toro Road Ste y 1, Lake Forest
Shoe Stores
“Staff was very knowledgeable and attentive to what was needed. Understood the brands well and could tell you exactly what you could need for any specific purpose!”
“Walked in late Friday 8/21/26 after work Hugo gives me his best customer service every time when I come by. He had my boots all ready with new inserts, shoe laces repaired front holes with shoe toe protector covering, heal tacks and toe tacks on bottom of soles. Picked them up for work the day. Quality work every time!!
Thank you Redwingsfor your all around customer service!!”
“The staff was incredibly helpful. I was looking to buy a cowboy hat and, in the process, I recieved a free education on sizes, materials and styles. I am appreciative of the help.”
“I had a mobile order and the employee that helped me, Kira, was amazing! She helped me get my order super fast and made sure both shoes were the correct size! Thank you sm Kira!”
“I love to come to this store, because it always has good sales in comparison to other Vans stores. And primarily my experience always is good thanks to Nate, who is very professional and friendly at the same time. Thanks Nate and the entire staff!”
“Went in and there was soo many quality clothing for babies and toddlers. A lot of items on sale which was great! Also the staff would walk around and offer their help. I really enjoyed the experience!”
“Nice hand bags and wallets. Not a fan of all of their jewelry. Their signature heart is not one of my favorites. The do have a lot of other nice pieces. If you're into charm bracelets that's the place to go. If you wear an Apple watch they have some nice watch bands. In my opinion their best product is their sunglasses. They are fantastic. They are priced somewhere between $100 and $160. They are well made and I haven't broken a pair yet. They have nice designs, lens shapes, and side detail. If you like dark lenses they have those as well. I've been wearing their sunglasses for over 10 years now and have about 10 pairs. I have bought them as gifts for for relatives and friends as well. They hold up very well and I definitely recommend them! Very friendly, welcoming customer service.”
“I feel like clothing retailers are usually reviewed negatively about their products, a shopper's unfavorable experience, or negative customer service and not enough is said about exceptional customer service - so here's one :).
I am not a regular shopper of Madewell but recently bought an item online because I saw it in-person at the store. It didn't work out so I went to Madewell MV and was assisted by Jaidyn M. Hopefully this is the correct young lady because I didn't catch her name at the time but found this name on my emailed receipt.
Jaidyn was extremely warm and patient and helped me complete the return. I know we've all been there when making a return at any retailer only to feel like we're bothering them or taking away from their daily revenue goal, which we are lol, but Jaidyn didn't make me feel that way at all.
Her pleasant demeaner and quick assistance was greatly appreciated last month (mid-October). Thanks so much, Jaidyn! It's because of you I have started to shop here more often. Keep up good work!”
11:00 AM - 4:00 PM
26921 Fuerte Dr, Lake Forest
Shoe Stores
“This is the best company in the world and I feel they are still a great company. Honest and truthful they've been eco-friendly for so long before it was a trend! Thanks Pierre and everyone that works there.”
“Thanks to Heather and Sid I walked out the door with 5 pairs of shoes from the clearance section and that was after trying on so many pairs of shoes. Heather was BEYOND Helpful! She made sure I was comfortable in each pair I picked out being I have a problem foot! Left a happy and DEFINITELY NO MORE online shopping for shoes again! One stop shoe shopping for me at OFF BROADWAY SHOES! Definitely recommend checking them out! You will be glad you did! Many thanks to their staff for making this a GREAT EXPERIENCE! 😊”
“JJill has such a variety of clothes and often has great sales. The JJill return policy is amazing and makes it very easy to order on line and return to the store. Admittedly, returning items I have purchased online frequently leads to purchasing more items when returning items to the store. The JJill store at the Shops at Mission Viejo has a pleasant shopping atmosphere. Kendall and Claudia are so amazing; they are very patient and helpful and definitely demonstrate a desire to create an excellent customer experience. Claudia obviously Is passionate about her work and Kendall obviously knows what excellent customer service is about.”
10AM - 8PM
Mission Viejo
Shoe Stores
“I love this little gem of a store in the Mall of Mission Viejo! It has a wonderful selection of unique and beautiful fashion from clothing to shoes to accessories. I have been shopping here for a few years and I just wanted to comment on how fantastic the sales people are and the customer service. It is rare to find a boutique that truly has it all. The merchandise changes regularly but the customer service is always excellent.”
“Mario has a knack for selecting the best shoe for your pain issues. I've been a customer for over 10 years. He healed my plantar fasciitis by prescribing proper shoes! I have nearly no pain and can work for hours. He's saved me. I live 3.5 hours away so he ships my shoes and socks! I just convinced my 30 year old daughter to give him a try! Thank you Mario for all you do and for caring so much!”
“I live in north OC but work in south OC. I needed a new pair of walking shoes and decided to check out the Champs Sports store in the MV mall rather than drive to the outlet at San Clemente. I was pleasantly surprised at two things: the number of shoe brands available and the excellent service I received. Jade was very knowledgeable about the different shoes and asked good questions to help me narrow down my choices. After trying on a few different brand of shoes I found one that was right for me. A shout out to Jade for her excellent service.”
“I buy most of my shoes here. They always have great sales, especially on memorial Day and Black Friday. I have bought a pair of Converse, Sandals, and athletic shoes here.”
“Hailey was so helpful to me!!’ Constantly bringing me sizes and jeans that might work. She was so amazing. I didn’t buy anything, but I have never been helped so much, and so kindly. Thank you, Hailey!”
“I want to give a huge thank you to the male cashier who helped me today. I’m 15 weeks pregnant and suddenly got light-headed while waiting in line. He immediately brought me a chair and a bottle of water and kept checking on me to make sure I was okay. His compassion and kindness meant so much in such a scary moment. Thank you for being so caring & kind ❤️”
“It’s the same as all Nordstrom racks
Full of clothes to sort through
Not too bad of a wait to check out
Employees pleasant !”
“I love it because my eye doctor is in the second floor "Dr. Atousa Attar" in the same floor with all the beauty products. Macy's have large selecion of beauty,bodycare and perfume .”
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“Bell Boutique is a gem for anyone who loves beautiful, high-quality clothing, especially dresses. Their collection is thoughtfully curated, offering a variety of styles that cater to all occasions—from chic casual wear to elegant evening attire. Every piece feels unique, with stunning designs, flattering cuts, and attention to detail that truly stands out.
The dresses at Bell Boutique are not only stylish but also crafted from premium fabrics that feel as good as they look. Whether you’re looking for a timeless little black dress, a flowy maxi dress, or something bold and statement-making, Bell Boutique has you covered.
What sets them apart is their impeccable customer service. The staff is friendly, knowledgeable, and always ready to help you find the perfect outfit. Shopping here feels like a personalized experience, and you leave feeling confident in your choices.
If you’re in search of dresses that combine elegance, comfort, and individuality, Bell Boutique is the place to go. It’s a must-visit for anyone who appreciates fashion with a touch of sophistication!”