Costco Pharmacy has received mixed reviews from customers. Many appreciate the helpful and friendly staff, especially the pharmacists, who go the extra mile to ensure prescriptions are filled quickly and efficiently. Customers have praised the pharmacy for its multiple staff members, which help reduce wait times, and for accommodating urgent needs, such as same-day prescriptions. The convenience of dropping off prescriptions while shopping is also highly valued. However, some staff members have been criticized for poor customer service, with one reviewer mentioning a new employee who lacked kindness and willingness to help. Despite this, overall experiences with the staff are positive, and customers often mention the friendly atmosphere in the store and food court. The food court staff, in particular, are noted for their friendliness and effort to make shoppers happy. In addition to pharmacy services, customers enjoy the store's large selection and good prices, especially for products like frozen salmon fillets. Some customers do mention challenges outside the store, such as difficult parking lot navigation and a problematic roundabout at the entrance, which has been associated with car accidents. Overall, Costco Pharmacy is seen as a helpful, friendly place with a few external issues to address.
Incredibly unreliable and rude. Will lie and argue about when medication is needed and due making you wait days for medication you rely on daily.
July 2025
I use them all the time. Great service and friendly staff.
November 2024
I don’t care what anybody says or how they review Costco‘s pharmacy. It is light years ahead of everyone else Walgreens, Rite Aid, and so on the staff there is very pleasant to deal with and I have not been let down yet on my prescriptions. Keep up the good work Costco pharmacy.
