Golden 1 Credit Union, established in 1933, is a well-regarded financial institution known for putting people over profit. Recognized as one of the top three credit unions nationwide in 2021, it serves over a million Californians with a network of 70 branches and home loan centers across the state. Members have access to 30,000 fee-free ATMs nationwide, with additional ATMs located inside branches for convenience. Many customers praise the friendly and knowledgeable staff, highlighting exceptional service from representatives like Carla in Redding and Amber in Susanville, who go above and beyond to assist with account openings and problem-solving. However, some express frustration over limited branch availability in certain areas, leading to long wait times and lines, especially during busy periods. Others mention issues with card replacements and wish for more tellers to reduce wait times. Overall, Golden 1 Credit Union is appreciated for its good service, helpful staff, and its longstanding presence since 1933. Despite some concerns about branch access and wait times, members value its commitment to customer care and its reputation as a trusted financial partner.
I have been banking at Golden1 in Redding for 30 years. I’ve never seen a need or want to change to a regular bank. Always found customer service to be delightful.
October 2025
Ok, nice lady with electric bike,low withdrawal limits,,,some logistics near.questionable parking. Indigenous people day !?!? Closed...
August 2024
Very friendly and care about what's going on with your account. Have been with them since " 2016"..
