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November 2023
I tried to call and no one answered, the computer put me in a loop with no option to talk with a real person or leave a voice mail. If a company can not manage phones how can they manage money?
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September 2023
Going to lose alot of customers because their customer service is super rude & really sucks, they encourage their customers to close their accounts which is so ridiculous! & their atms are always down creating problems to get our bills paid on time. This bank refuses to be accountable for any wrong doing on their part.
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July 2023
I enjoy banking with Golden 1 but I hate that there is only 1 branch in town. I also dislike that whenever I need to come into the bank there is always a fat line due to only 1 branch. My card has also been replaced a couple different times because it keeps not working. I think it's a little bit ridiculous.