Members 1st Credit Union is highly regarded for its professional staff at both the Pine St and Hilltop branches. Customers appreciate the friendly service and professionalism of the banking team. However, some clients express a desire for extended hours, particularly on Saturdays, to accommodate their schedules better. While the ATM is available for deposits, many feel that in-person services should also be accessible. Overall, Members 1st Credit Union is seen as a trustworthy and customer-focused institution.