ShastaBeam
Internet Service ProvidersHours:
4352 Caterpillar Rd, Redding CA 96003 Hours
About ShastaBeam
ShastaBeam, a provider of high-speed internet services, has received mixed reviews from its customers. While some have praised the exceptional Wi-Fi performance, with no buffering issues even with multiple devices connected, others have experienced spotty and unreliable service, especially if they are not located close to the company's towers. Customers have reported download speeds ranging from 2 Mbps to over 100 Mbps, depending on their proximity to the towers. Those who live in close proximity to the towers have reported consistent speeds of 90-110 Mbps download and 8-10 Mbps upload, which they consider satisfactory for their needs. The installation process has also been a point of contention, with one customer mentioning a large hole drilled outside their home to accommodate the wiring, without being asked for their consent. However, the company's customer service has generally been praised, with customers highlighting the ease of scheduling and uninstalling the service. Overall, the reviews suggest that the quality of ShastaBeam's service is heavily dependent on the customer's location relative to the company's towers. While some customers have been satisfied with the performance and value, others have found the service to be expensive and unreliable, leading them to seek alternative options such as Starlink.
Most Recent Reviews
October 2023
Im very close to a tower, and I’m constantly having to disconnect my wifi on phone to get things to load..and I cant even use my computer internet upstairs. My house is not big. Totally worth the $139.95. ?
July 2023
Had it installed and took out within the 14 day period. I am very close to a tower. Spotty service at best. I'd rather have none than live hoping that it works while paying for it. The business says they are currently working on it. High marks for the nice customer service. Easy to schedule and uninstall.
December 2022
I love this service. I picked up my unit, took it out of the box, plugged it in and went to surfing the internet. 30 plus Mbps down load speed and 40 plus Mbps upload speed. For what I do it’s perfect so far. Haven’t had to call customer service so that’s a pretty good indicator this is a good service.
More Comments(54)
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2.86 miles
Verizon Cell Phone Store, Mobile Phones
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