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January 2024
My problem is with Spectrum in general, not with the store in Redding. Spectrum loses connection a lot. They are unreliable. And I requested twice a record of outgoing calls many months ago, but never received it.
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January 2024
Extremely disrespectful of people's time. Very slow service and on purpose. If you can get a different option I would. If you are doing anything that's not starting a new service they treat you like trash and ignore you're existence. Toni and Thomas couldn't be less helpful. Glad I switched
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October 2023
Had an appt for 320 and they blew us off until 330. The minute we got the text that it was our turn they instead helped other customers with no appointment. Then we waited and waited. They have the worst IT and customer service and policies ever!