Marshalls is a store full of surprises, with new items arriving every day across fashion, home, beauty, and more. Many customers report it is very well-stocked, even overwhelmingly so, offering a large and ever-changing selection. Shoppers frequently find cute, stylish clothing and great prices, often walking out with multiple loved pieces for under $130. The store is described as clean and organized, with customer service that can notably enhance the experience. However, a significant concern is raised by multiple reviewers regarding resellers. These individuals are reported to sit for long periods near the entrance, stock room, or shoe department, waiting for new items. Customers express disappointment that store management sometimes shows preference to these resellers, potentially holding items for them and giving them first dibs. One specific reseller has been noted to harass other customers, asking about items in their hands and even arguing over merchandise. This behavior is frustrating for shoppers who visit to buy for themselves or for gifts, feeling it creates an unfair environment. Despite this issue, many find the store's prices and selection compelling enough to return, even traveling from outside the immediate area. The store remains a popular destination for discovering brands and deals, though the presence of favored resellers is a noted drawback that detracts from the experience for some.
