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“This location is awesome. Everyone is nice, but Alex who helped me get a good deal was exceptional! I would definitely be recommending this store to friends and family.”
“Jeff was very patient and helpful. He showed me different ways that I could go with my plans and help me find the most cost-effective way as a senior citizen. It’s very challenging for me to look for phones and plans and very discouraging but he made it easier I really appreciated his help.”
“Greg was phenomenal. I can't say enough about the customer service, especially after receiving somewhat abysmal service over the phone earlier in the day. I appreciate all of his good guidance.”
“Lucy at Latina Cellular in Muscoy on State Street is terrific. She set me up with a great MetroPCS service and cell phone and case for the phone. Highly recommend this store and would definitely shop here again. Many thanks to Lucy!!!”
“I went to this location today and I worked with a gentleman named “ Brian “ I walked in thinking I knew exactly what I wanted and Brian had me walking out with my cup overflowing. He’s extremely patient, thorough, kind and will ensure that you feel comfortable walking out that door. I will 100% be going back to work with him. He made my experience top tier and worth it! Thank you Brian!”
“I had the best experience at Metro By T Mobile, and the most important reason is the excellent customer service that I received from Kash. Being that he is not only very knowledgeable, experienced, and professional, but he is also personable and friendly and helped me solve some issues I had.
Thank you for having Kash as a front representative of your business, and I wish he gets the proper commendation!”
“It’s a great service. The customer experience is top-notch… thanks to the representative Bilal, I was able to get a good deal on a phone. Would recommend it greatly!”
“Dealing with a difficult account situation, Bryan did an above-and-beyond job helping up process account issues and transferring phones lines. I couldn’t thank him enough for helping my mom and I today.”
“**ALEXIA**
I had a wonderful experience at the Verizon store when I went in to pick up my new phone and iPad. Alexia offered to help me set up both devices, and I couldn’t have asked for better assistance.
She was warm, friendly, and very easy to talk to. Most importantly, she was incredibly patient throughout the entire setup process and took the time to explain everything I needed to know. She made sure I understood how everything worked and never made me feel rushed.
Alexia provided exceptional customer service and truly went above and beyond to make my experience a great one. Verizon is lucky to have someone like her on their team. Thank you, Alexia, for making the whole process so easy and enjoyable!”
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“Nancy was helpful above and beyond. Patient, kind and understanding. She set up my new phone in less than an hour with my accounts successfully transferred over. Excellent customer service 👏”