Napa Auto Parts has been a trusted source for quality auto parts, tools, and car care products for over a century. With 6,000+ stores and 18,000+ service centers nationwide, Napa is committed to providing exceptional service to automotive technicians, aspiring mechanics, and everyday drivers. Customers in the greater Redlands, CA area praise Napa's knowledgeable staff and commitment to finding solutions. One reviewer was impressed when an employee named Edgar went above and beyond to locate a purchase record, allowing the customer to warranty a part without a receipt. Another customer, Trevor, had his issues quickly and professionally handled over the phone, earning high praise. Napa's focus on customer satisfaction is evident in their willingness to go the extra mile. When a customer needed batteries urgently, the staff ensured they were delivered within the hour, despite an initial shortage. Even when a product was unavailable, Napa staff kindly referred the customer to another location that could fulfill their needs. With convenient Ship-to-Home options and a rewards program, Napa Auto Parts continues to demonstrate its commitment to making auto maintenance and repairs accessible for all. Customers in Redlands, CA can count on Napa's "Know How" and exceptional service.
Eric and crew were knowledgable & extremely helpful. I was able to get the job done with their assistance.
January 2026
Great people kind quick to help had what i need in stock help order other part if I could id give 10/10
November 2025
Everytime I come in Eric has been amazing. Friendly and helpful and reminds me if I have a AAA membership to save a few dollars on on most purchases. Napa always seems to have my parts too.
