“This place is simply amazing! What a wonderful selection of clothes and other goodies. Everyone working at the store made me feel like their best friend, they found me new things to try on based on what I’d already picked, they asked me about myself, they made me feel so seen and pretty! Best shopping experience I’ve had in a long time, I live in LA and I would drive back here just for this.”
10AM - 8PM
478 Orange St, Redlands
Womens Clothing
“I've had great and helpful customer service at this location.
So much so- that I'm leaving a review.
They have a pretty good selection of Vans shoes; some I of which I hadn't seen before.”
“We wandered into 1Love IE in Downtown Redlands and were warmly greeted by Justin, the owner. He was so kind and engaging, and he took the time to share the inspiring story behind how he started his business, it truly made the visit special. The hat display was my favorite! I loved seeing the variety of styles, all inspired by the heart and culture of the Inland Empire. You can feel the local pride in every piece. We'll definitely be back to support this awesome local shop!”
“Great customer experience!!! Amazing staff!!! 1 person did stand out above the rest. Her name is Alexis, & she is an exceptional exployee who went above & beyond to help me find what I was looking for . Thank you Alexis!!!!”
“Always clean and the staff is always courteous. They have pretty good deals all year long, clothes are good quality and do last. However, their jeans and some other bottoms tend to fit tighter than their sister branch Old Navy.”
“Worth going in; I went in on a whim and realized I enjoyed shopping BR in person far more than online (and their website is quite nice). I had just left a different store that I shall not name where everything was messy and no one was around to help; it was if all of the staff were hiding. The quality of their clothing offerings was also subpar. When I saw Banana Republic, I raced in with relief because I knew from what I ordered online that I like the quality of their career wear. This store is well maintained, visually appealing, and organized. Staff are always available and helpful, but not intrusive. Items are organized by size and I noticed how staff quickly and quietly reorganized items after customers looked through them and perhaps put items back out of size order, or left them unfolded. The dressing rooms are reasonably large and comfortable, and a staff member is there to assist with retrieving different sizes or colors, or suggesting an alternative item or style. I was pleasantly surprised when I returned weeks later and a staff member remembered me and my purchases, and also remembered items I had been on the fence about (the items I'd come back to buy). Overall, it's been a long time since I've had such a pleasant experience at a clothing store, and I've had that experience multiple times shopping here. And, this is 'just' their Factory store! This pleasant experience was on par with the last time I was in a regular Banana Republic shop a few years ago, where my friends and I were treated like VIP guests. I am very impressed with how the Factory store maintains nearly the same level of excellent service, and offers well-made products at reasonable prices in an environment that is truly enjoyable. If you like classic pieces in gorgeous colors (with nods to trends, like cropped silhouettes) that will last more than a season, and would appreciate actually enjoying the shopping experience, you might want to stop here. In a sea of discount stores and department stores where quality and service are tanking, this BR Factory shop is a rare gem.”
“Cashier's are sooo sweet & extremely patient. Even if theirs a long line. They still will give you great customer service..& help out for the right sizes..??”
“Jenny is one of the best associates I have come across in retail. She has excellent customer service & knowledgeable! She was so helpful, I will be going back because of her!!”
10:30AM - 5PM
122 E State St, Redlands
Womens Clothing
“My wife loves this boutique. Wonderful selection of clothes. As well as a great gift store. Also, special mention to Julie, the store manager ... who's terrific to work with.”
“they will follow you around the store and as your shopping breathing down your neck , assuming you’d steal and just profile you . it was very uncomfortable to shop here , considering ive been here before and have bought shirts . their corporate is in mentone , and would rather shop online or another store that doesnt do that to their customers and provides customer service along with a safe and comfortable shopping experience . cute clothes but you can find the same ones from another retailer . super disappointing that this is how that store is now .”
“I am so impressed with the kindness of the employees at Tillys in Citrus Plaza. On multiple occasions they’ve helped with returns, and made the process seamless. When the line is long, they open more registers, while reassuring me that they are going to see my transaction through to the end, I hate taking up too much employee time especially during a busy season. The employees were happy to give outfit suggestions too. Great job Tillys…this staff is top notch.”
“I found such cute things on clearance and the staff is so friendly! Always adding new things on the shelf’s! The line was a bit long but they had almost all registers open and the line was moving fast!”
9:30AM - 9:30PM
1635 W Lugonia Ave, Redlands
Womens Clothing
“While shopping with my 2 year old, she sat on one of the racks and fell. She was crying and right away one of your employees Nancy came over to see if she was ok. Brought her some water and a snack. After my lil one calm down she enjoyed her snacks. As a mom trying to get my shopping done before I have to pick up my other kiddos it means a lot Thank you!”
10AM - 8PM
12 E State St, Redlands
Womens Clothing
“I wish the service was better, waiter had forgotten to refill drinks and bring items we had asked for the majority of our dinner. It also took a very long time for our food to come out”
“Active Ride Shop has moved to a new location, upper State St. Their shop has a great selection of clothing, men and some women. They carry sunglasses, backbags, skateboards and accessories etc. The staff are very friendly and helpful. Active brand apparel is a line of skate and youth culture clothing, including graphic tees, hoodies, button-ups, hats, and more. Checkout their World Famous Active Socks. Designed for comfort and support, their Active Socks are some of the best in the business.”
“I don’t really like shopping as I look at it as a chore. I can say I appreciate that music is being played and helps make the chore tolerable. Either way, I have purchased one of many cute outfits from Nordstrom rack online and in store, which I mostly like to do online. On several occasions that I decide to go in store Im always at the clearance aisle. I have purchased some great finds. I was on the lookout for a bday outfit for my daughter’s bday. Happy bday month baby! I ended up getting two dresses and I really wanted the third one but it was way too short and I don’t really want to babysit my outfit but it was so cute , ?. Overall I enjoy when I do come in because some items aren’t on the app and I dance to the music lol. See you soon when I have my next babies bday coming up.”
“Shoutout to Miss Donna at JCPenney. She didn’t have to help me and my family, but she chose to out of pure kindness. She treated us with so much warmth and patience and made the whole experience feel special. You can tell she has a good heart. People like her make a real difference, and we left truly grateful. She was a blessing to run into.”
“I donated quite a few items, and they took them all.
The staff member who helped me get the stuff out of the car.
Was very engaged, had a nice conversation. It was a pleasant place to donate medical supplies”
“Such a cute place with great brands and options for all. Excellent customer service! The gals were so friendly and one even went out of her way to make it a beautiful gift bag with a bow tie and all for my daughter when I mentioned I was purchasing it for her. Thank you for making my visit so pleasant!”