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“Went in a few months ago for back to school shopping and the customer service was great. There was this young lady who was very helpful finding the perfect jeans for my daughter who is tall and has a hart time finding jeans that don't come up to short on her. The young lady made her own personal recommendation from what she was wearing. The jeans fit perfect and she helped us order more online in since the store only had 1 color in her size.”
“20+ years ago, I was in pasadena and my feet were so sore and tired (compounded by being in my third trimester of pregnancy) and I walked into O My Soul and I was so impressed by their selection. I bought a pair of Dansko shoes that I loved so so much—kept them for 15+ years and always got so many compliments when I wore them. Fast forward to present day, this is still my to go shoe store. I have always been so pleased with the excellent customer service and the quality and selection. The manager at the Redondo Beach store is so lovely and very helpful. She has great taste. The shoes I buy here are so comfortable which says a lot for someone who has wide feet and bunion issues (from prev shoes and it’s also hereditary—tmi). I still get so many compliments from people whenever I wear them shoes I buy here. They carry Ethan Valdes and I love that brand. Invest in quality shoes—your feet will thank you and you’ll find that you actually save money bc u buying shoes that you are happy to wear.”
“Lol ? ? ? ? I went here to find Christmas ? Ear Rings , but LiterallyFound a Pair with My Name on them!!Yes, I have a Brand of Natasha Ear Rings!Wish I had the Proceeds to go with! ?? ? ?”
“This store has a new manager who couldn't have been more helpful. We almost didn't come to this Shoe Palace because the reviews were so bad but rest assured you will receive great customer service here now. He located the item we were searching for and made a call to a different shoe palace that had it in stock. Thank you, our daughter was thrilled.”
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“I have bought a couple pairs of Jordan’s from there and the customer service is outstanding. Their prices are much better than most athletic shoe stores. I highly recommend.”