Tillys receives positive reviews for its helpful and kind customer service. Staff members are noted for giving personal recommendations, assisting with finding specific items, and helping with online orders. Customers report smooth purchases and express appreciation for employees who are knowledgeable and clearly enjoy their jobs. The service is described as great and surprisingly prompt, making shopping experiences pleasant and successful.
I was looking for a Honda shirt for a long time and when I arrived at the South Bay Galleria store, the girl named Ayesha gave me all the information and help to find the shirt and make the purchase.
November 2023
Super recommended, Tatiana was super kind, she answered my questions, she helped me, she advised me with the purchase of my children's shoes ? she loves her job! Thanks Tati!
October 2023
I haven't been to Tilly's in a while. I stopped by to get new shoes and they made sure I was helped right away, I was actually pleasantly surprised! Smooth purchase.
