“Thomas took so much time to help us improve our back up systems, get us discounts and teach us new tricks since we are so bad with tech. He was incredibly helpful, patient and kind!”
“In the 6 years I have gone to this location, this store's staff members are very helpful and courteous. However, I have gone to this store a few times to pay my bill or do phone related business there, only to find the store is closed (during business hours)! No note or anything. It is left to look like the business is shutdown and no longer in business. I went there yesterday...the same thing. Luckily I was traveling in the area anyway.”
“I had issues with a service I had purchase since October, I had requested help multiple times and no one seemed to really looked really into my problem even calling customer service wasn't helping me. I went today into the store again and Monika helped me out with a big smile and fix the problem I been having for months in less than 10 min. She's super friendly and immediately helps you out.”
“Now a days it’s hard to find people who are competent at what they do! Jeffery was a delight to work with and processed me in and out of the store very efficiently and quickly.”
“Today on March 18, 2024 I went to Verizon at 2501 El Camino Real in Redwood City. I had an iPhone that I wanted to transfer over to my uncle, I was helped by Esteban who got it done in less than five minutes. I was so grateful for his service because he listened, he was so thoughtful and so professional in what he does. Basically, I did not know how to do an old droid phone transfer over to an iPhone. Esteban figure it out in seconds. I value his good customer service and I am so happy to be able to help my uncle successfully.
It is moments like this that speaks volumes when one person is able to help another. The good customer service that I received from Verizon over the years really resonates with me. Thank you again, Esteban! You are the best at what you do, sir. Please keep up the good work and I wish you many successes to come.”
“Angel and Fernando were beyond helpful they helped me so much and had amazing customer service the best experience I’ve had at this location definitely will be coming back!”