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“This positive review is for the young rep Brandon, who is a professional helping me transferring my phone service provider to T-mobile with patience & knowledge.
T-mobile is competitive among major WiFi providers. If customers travel frequently, its service is good for the global phone carriers/travellers.”
“Cindy helped me as soon as I walked in the store. She was very kind, informative, and thorough. She explained everything simply and made sure I knew exactly what I was getting and what I was paying for. She helped me upgrade within 30 minutes! What a great experience at AT&T. I love this location. Everytime I go it’s so smooth”
“Amber helped us set up a new line for a friend who was signing up for the first time. She was so patient and kind. Armando was also helpful. Thanks so much for the kind and helpful service.”
“Manager at the store and her two friends were really helpful I’m really glad I was able to get my devices from you guys at a reasonable price thank you guys for all the help 👏 im bringing my friend and brother with you guys 👌🏼 thanks again 👏”
“Brian went above and beyond 3 weeks ago in helping me get new iPhone thru AC ... coordinated with Hillsdale apple store to verify stock and was kind thru entire process...I'll drive across bay to go here
Saved big time.. old iphone was totally dead and was workday ... very thankful ?”
“i love the design of the store, really clean, many employees who offer to help you and they are really friendly! The store got a front and backside, in the front are all new devices in all varieties, in the back you can find a bunch of accessories and the airpods to try.”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“Nicholas B. at the AT&T store in downtown Palo Alto absolutely made my day. I had been trying since 10:00 AM to recover the phone number and account number for a line I created. After speaking with multiple AT&T representatives and getting nowhere, I was beyond frustrated.
I walked back into the store, and Nicholas solved the problem in less than five minutes. He was knowledgeable, patient, and incredibly efficient. His customer service was truly exceptional and turned a stressful situation into a positive experience.
Thank you, Nicholas, for going above and beyond. AT&T is lucky to have you on their team—you deserve recognition for the outstanding service you provide!”