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“Always very helpful, informative, understanding and professional. I never had issues, I always felt a sense of welcome. Carrie is a very good owner of this post office. Very kind. Always helps with any questions, and is helpful with explaining things that benefit our mailing services needed.”
“I love this place Sherryl Lynn I think her name is a sweetheart and always willing to help. Only thing I wish is for the post office to hire more workers. I would highly recommend going there anytime before 3pm after 3pm it gets very crowded. Overall my go to post office”
“Came in today to have some mail shipped to Texas. Eba was very helpful seeing i had no clue on what to do. Thank you Eba :) Very small office with minimal space. Not much parking available.”
“My daughter & I always go to this Post office, she makes hand made keychains and when she ships them this is where we go...
They are friendly and very fast.”
“Mostly excellent, but someone at the counter gave my package to someone else using only the delivery notice. Because of this, they're now asking for I'd before handing over the goods. The vendor sent a replacement at no charge.”
“Everyone that works there are polite and kind. They all try to help and some things are beyond their control. I have had nothing but positive interaction with all of the employees”
“I’m so glad for this postal service! I have been having trouble changing address for my baby as she is no longer a minor and has no proof of address. The gentleman that helped us out was his day off and he went above and beyond to help us with this matter. I am so grateful for people like him that value their work and deliver great service! This for sure is my go to usps service from now on!”
“Such a beautiful old historic building. I went in the other day asking for a change of address. The attendant said there were no change of address forms. He completely forgot to mention it was possible to do it online. ? I got the feeling...(I might be wrong) he was just among excuses and really didn't care. Because the USPS attendant smirked. I prefer going to UPS store...whether they don't smirk.”
“Nice little location. Parking can be tough. Traffic during school pick ups and drop offs can take a while. Really nice staff! It's my home PO so I may be bias :D”
“The staff is friendly and fast I’ve sent packages out with no problems and even got my passport here and it was fast and easy , I live in Loma Linda and my mail is always good ?”
“They are usually very helpful when I go in and I am attended very very quickly they are very nice to me an recognize me and always compliment me when I go in and say that I smell nice and notice when I change small details about my appearance they always offer polite compliments to me and I have always received prompt service here every time I have gone and they have given me tips regarding ways to ship and in some cases they have helped me with strategies to tape my packages ? so the innards of the boxes that I am shipping do not fall out which I appreciate them greatly for it.”
“Thank you Eduardo for your great customer service and helping my family apply for their passports. We appreciate your kindness and patience with us.
Amazing customer service!”
“Derek was very helpful when renewing my passport. Make sure you have your renewal form filled out and you have your old passport ready. They take check or cashiers check (which they can sell you). It was easy and he was great to work with! I had to go in to get my photos but you can renew online. Make an appointment online for photos.”
“I've been coming here for 6 years, 2-3 times a week and never once had any issues. The staff has always been real friendly and helpful despite rude customers. They tend to be the ones that came unprepared so of course it's the employees fault. ? Take the negative reviews with a grain of salt.”
“Had a wonderful experience here last week when I went in for Passport service. Alma was great, she was so kind and friendly and extremely helpful. Front staff was nice greeted u with a smile. Will definitely be back . (Customer Service Matters.) Thank you Alma.”
“Honestly the First Lady that help me out was very helpful and polite but when I came back the second lady was really rude and uncaring, honestly wish I got there because I don’t think I was treated fairly the second time I came in . I understand that she might hate here job but I also was just clocked out of my job and I don’t work in a ac and sitting down so I don’t think she had nothing to be pitty about”
“Lot of bad reviews here for things out of this post office’s control. Don’t complain about long lines, they’re understaffed and work as efficiently as possible from 4am until 10pm. Complain to your senator if you want something done about the lines so more money goes to Usps.Helpful tip, research what you can do online, print your postage, save your time.”
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“The workers are always very helpful and always nice! Thanks for always providing me with such amazing service! There’s customers that walk in and feel entitled to quick service but if they only wait five minutes they will get to you. The world does not evolve around you. Thanks again from the bottom of my heart”