O'Reilly Auto Parts in Richmond, California provides parts, tools, and accessories with many items available in the store. The location offers reasonable prices and helpful services. Customers can order over the phone and use convenient curbside pickup. Returns are accepted for unwanted items or mistaken purchases. The staff at this store receive consistent praise for being very helpful, friendly, and knowledgeable. They provide great and fast service, contributing to an amazing customer experience. Employees are noted for going above and beyond, such as checking computer systems and the store shelf for specific items, then holding products at the register for customer pickup. This results in customers leaving feeling at ease and most definitely recommend the store. Available store services include free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. This location also resurfaces brake rotors. For specialized jobs, the store offers a free Loaner Tool program with a refundable deposit required.
Brenda and Oscar were so friendly and helpful! They took the time to install a headlight on my vehicle and checked to make sure everything was working before I drove away. Great customer service :)
July 2023
Great and fast service. Staff are very helpful and friendly. I always leave feeling at ease when I come to this location.
March 2023
Reasonable price. They have many parts available. You can order over the phone and pick up Curbside. You can return it if you don't want that or you bought it by mistake.
