Metro by T-Mobile offers great customer service and a huge selection of phones. The staff is very nice, extremely helpful, professional, and considerate. They are exceptional and go over and beyond for the customer, making sure people get the best deal and the best family plan promo. They make people feel good and satisfied with their service, making Metro a better place. They are highly recommended.
Experience was great. Lillie was the best help. Patience. Will definitely come back.
July 2026
Recently went in to transfer our phone plan and get some new phones and were helped out by Lillie who gave us Amazing service and went above and beyond to help us
December 2025
They have changed staff a few times but I have to be thankfull for the current employee who closes. He stayed a bit after to help me phone service after I messed up during my Esim download and lost access to my service and therefore my account. Great example of customer service and I hope they keep him for a long... read full comment
