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“After calling around inquiring about repairing my phone I found this shop and decided to give this store a chance .Eric was very friendly and he fixed my phone in 30 minutes would definitely recommend this store.”
“Best service ever!!! the guys over at cellairis attended respectful and quick !!! 100% recommended if you need your phones fixed come by the Arden mall at there booth !!!! They’ll get you right !!!”
“⭐⭐⭐⭐⭐
This is by far one of the best businesses I’ve ever used for phone repair. I came in with what seemed like a completely hopeless situation, and to my surprise, they not only fixed the issue but were also able to transfer all of my information from my damaged phone to my new one. It truly felt like a miracle! The staff was knowledgeable, professional, and incredibly helpful throughout the entire process. I highly recommend Hot Tech Repair for any device repair needs—you won’t be disappointed.”
“I called them, gave me good prices then i came in and they matched the expectations, tremendous customer service, Amazing service good deals and very helpful. Highly recommend!”
“Fabian is the best specialist! He provided high quality customer service to me and my family. Answer all questions and explain everything in a perfect way. Please, promote him! Thank you for your service.”
“Nelli was outstanding! I hate phone shopping and all the corporate sales plan games and switching promotions and general FOMO trickery by phone companies but theyre a necessary evil. Nelli took the time to explain my current plan which had an issue, and he got it worked out with the home office, took the time to break down all of my options since I really wanted to see what was available since we had multiple lines and devices. I had to be clear on it and take notes because I had to explain it to multiple people on our account. Thanks to Nelli for being a professional. I had gone to two other stores and just didn't want to give them my business because of the way they carried themselves and interacted. Everyone at this location was cordial and professional and head and shoulders above other stores in town i went to previously.”
9:30AM - 6:30PM
5365 Elkhorn Blvd, Sacramento
Mobile Phone Accessories
“The guy at the desk was really kind and gave me a big discount and fixed my phone fast! Definitely recommend this place to anyone who needs a quick and affordable repair shop”
“The staff at this location is what makes it a 5-star review. Many thanks to K. We stopped by during the week and the store was empty. As soon as we walked in, K greeted us and allowed us to let him know why we were there. He did not try to upsell or anything but instead gave us his honest opinion about selecting the best option to save money. He was very genuine. We came in for a usual upgrade but went another route based on K's recommendation. Even though we had to get new phone numbers, the price for the new plan, phone and accessories was VERY affordable. Like i said, he did not try to upsell or push me to pay more than I needed to based on what I was seeking for my family members. He was super friendly and customer service oriented. He was respectable, personable AND honest. He even gave me a heads up about the 1st bill appearing more than what was agreed upon and advised me to just come into the store to get the first billing corrected. And I did just that. I actually waited to write this review to see if everything would go as planned as K had advised.
I came in a few days before the actual payment was due. K wasn't isnt the shop at the time. I believe the other staff member was named Sam (wears glasses, and has semi long hair, well put together as well). Sam was great too! He basically left off where K did for my family and me. I told him what K had advised me the month before and he knew exactly what to do. It was seamless! After Sam fixed whatever needed to be fixed in the system, he directed me to just go home and make the payment online to save an extra $5 if I were to make the payment in store. Like K, Sam went above and beyond!
If you're able to be helped my K or Sam then you're lucky. But based on both individual's performances, I'm sure all the staff that do work there are just as exceptional. Great experience at the W. El Camino Metro PCS location overall.”
“Thank you Jay for help.A huge thank you to this guy! He helped us resolve the issue quickly. He explained everything clearly and calmly—even taking into account that our English wasn't very strong—yet we understood everything perfectly, including the fact that they hadn't been able to help us over at Sunrise.”
“Came from Denver Colorado and my Husband’s phone was not working. Beverly got us in and out with a new phone and transferred everything to the new phone in a fast and timely manner so we could be back on track with our family plans. Thanks for the fast service we thought it was going to take hours.”
“JENNIFER PERSONALITY WAS AMAZING ! If i could give her a higher review i would thank you jennifer for being so patient ! SHE IS HERE MONDAY THROUGH FRIDAY 10-7pm come check her out ! SHE IS OUTSTANDING !”
11AM - 6:45PM
511 W El Camino Ave, Sacramento
Mobile Phone Accessories
“When I got referred to this location, when best buy didn't have what I needed.I honestly thought it was a strip club lmao. But no, they just have an incredible selection of every possible phone accessory, you can think of. Very helpful staff and a pleasant atmosphere”
“I had a great experience coming in today, I needed a screen protector for my phone and this wonderful young lady named Yadira helped me and made my visit very smooth easy and quick. The placement for my screen protector is best, she made sure I approved how it was going to be placed before she did it which I appreciated. I would definitely recommend my friends and family to come here, very welcoming and kind”
“My family and I purchased iPhones and an Apple Watch. Randy helped us at this location and at the Arden Fair location. He was extremely helpful, professional, knowledgeable and patient with us. Him and the rest of the team provided great service to us and those around. I would definitely recommend Verizon!”
“Excellent service, wonderful people. Ammar is very nice, meaning he is very excellent in service. He served me with all the information on the phone. He served me with all the downloads, programs, and the program. He served us everything. I did not do anything. He is the one who did everything and gave me the price and the discount. The manager is a very wonderful person. He gave me things that I did not know about.”
“I went to Verizon today to try and get my mom’s TMobile line transferred to my Verizon plan and Valentina Villalpando helped us. She was INCREDIBLY helpful, supportive and informed all throughout the process. My mom was really stressed out about the whole process but Valentina helped make the entire process go seamless and smooth. We cannot thank her enough for her hard work today. Thank you Valentina!”
“I swear to tell the truth, the whole truth, nothing but the truth..
I’m not big fan of kiosk in mall , I always believe they are there just to make $$ , But I was wrong on that , I run to Mobile outfitters did good jobs on my phone , price was decent , better than the other store, good quality, and most of all he care about you coming back, ….
More power to these small business and to the you
Young man working there.”
“Abdul and Hadi were the the greatest in helping me I'm 65 years old I have a hard time with technology the iPhone and I did not get along they help me with exchanges these two gentlemen are experts in dealing with people of my age that are ignorant to the technology and made it very gentle soft landing and good business thank you very much for the training you provided for them and the professionalism that they have thank you Catalina Suarez”
“Hosi was awesome she did an amazing job she helped me save a tremendous amount of money and she has awesome customer service she deserves a 7 day vacation or raise for what service she provided today.”
“Thank you Joel. Very patient and kind. I appreciate your service and you got this man. We learn something new everyday. Especially PATIENCE. GREAT SERVICE. I WOULD RECOMMEND TO COME TO THIS STORE.”
“Just stopped by the new Metro store on Madison - they hooked me up with an amazing deal and even threw in a free phone case. Super friendly service. Definitely going to be my go-to Metro store from now on.”
“Abby was amazing!! She gave me a killer deal with a iPhone 14. Service is amazing, super friendly customer service got the phone delivered from another store in like 5 min. She truly made an 8 year old boys dreams come true! We went phone shopping for almost a week and then found this jack pot of a place. I highly recommend.”
“Came in to get an upgrade to a new phone and Jose Osuna made the entire progress a breeze. Helped me out step by step and helped me with all my questions. Incredibly friendly guy and made this such a great experience, definitely recommend this location.”
“Probably one of the best Verizon locations I've been to. Ive been a customer for over 14 years and the customer service that Erica displays is the best by far. She knows everything and does her absolute best to make you feel you've made the right choice in Carrier service. I'd highly recommend this store. I live on the other side of town and would drive to this location for any other needs I have regarding Verizon. Thank you Erica for going above and beyond. Fyi: the location is a bit small so you should have patience, it does get a little busy in there sometimes.”
“I like coming to this store. They have very friendly workers. Joel is always kind and greets me with a smile. Thank you. Will be coming back to this store and recommending this store to family and friends”
“I was dreading buying a new phone, but Andrea walked me thru the process and transferred everything so that I was good to go when I walked out. She answered every question without making me feel shamed because I'm older. Andrea was amazing how she juggled customers coming in so that no one had to wait, and she tackled difficult problems with patience and positivity and solved each issue. She is so knowledgeable. This employee deserves a big raise, her excellent customer service gives Cricket a great reputation. Thank you Andrea for the great experience!”
6:45AM - 8:50PM
289 Arden Wy, Sacramento
Mobile Phone Accessories
“Very friendly and patient. Mark and Jay are both awesome.
Good selection of goods new and old all in great shape.
When i came up short for a purchase, they were both understanding and offered to work with me to make it happen.
Great little shop”
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“They have changed staff a few times but I have to be thankfull for the current employee who closes.
He stayed a bit after to help me phone service after I messed up during my Esim download and lost access to my service and therefore my account.
Great example of customer service and I hope they keep him for a long time.”