“Of all the places around this place had far superior customer service and when you called you didn’t have to go through hoops just to talk to the right person. They got me right in and out.”
“Disclaimer: First of all, this location is under new management with the same name. So if you see a bad review from over a year ago, it was not them.
Back Story: I went to Swier Tire many years ago, under the old owners, for a tire change. I was new to owning a truck. They not only overcharged me for a tire, they also couldnt get my spare tire back under my truck and told me to take it to the dealership to have them do it. The dealership wanted to charge me like $400 to do this so I left my tire in the bed of my truck.
Experience with New Management: I decided to give the new owners a chance since the last ones left a bad taste in my mouth.
I already knew what was wrong with my vehicle before taking it there, what needed to be changed, and about how much it should cost.
I took my truck in and the diagnosis was exactly what I expected.
Pricing was also very reasonable.
THE PLOT THICKENS: LET ME TELL YOU, they were refreshingly honest and went above and beyond! That tire that had been sitting in the bed of my truck for years, THEY PUT IT BACK UNDER MY TRUCK without charge. They did it out of kindness because they noticed it. They did tell me it took a few guys to pull the cable back out to secure the tire but it was no trouble.
IT ONLY GETS BETTER: This family owned shop is exactly what you are looking for in a mechanic. Drew, the owner, also has a shop dog who is so well behaved that you wouldn't even know he was there unless you spot him. This gentle giant is a reflection of his owner. I highly recommend them.”
“Everyone I interacted with was very helpful and patient while I picked out my tires and wheels. I never felt rushed, and the staff took the time to answer my questions and make sure I was comfortable with my decision. I really appreciated the level of service and support I received.”