Altura Credit Union is highly praised for its excellent customer service and professional staff. Customers appreciate the friendly and helpful employees, such as Ailiayh, Julian, Dianna Burnett, Luz, and Amber, who are knowledgeable about all the products and eager to assist with questions. The branch on 6th in Corona is noted for being clean and well-maintained, with added amenities like a doorman and Keurig coffee. Many customers highlight the quick and convenient service, whether depositing checks from different states or opening new accounts. Staff members like Dianna and Luz are recognized for their kindness, efficiency, and ability to make the banking process simple and straightforward. They help with setting up savings, checking, 401k, and insurance plans, often going the extra mile, such as remembering customer names or giving small tokens of appreciation. Overall, clients feel confident and satisfied after their visits, mentioning that they look forward to returning. Altura Credit Union stands out for its professionalism, caring staff, and welcoming environment, making banking a positive experience for many.
