AutoZone Riverside #6147 in Riverside, CA is recognized as a leading retailer of automotive replacement parts, offering a wide range of new and remanufactured hard parts, maintenance items, and car accessories. Customers frequently praise the helpful and friendly staff, who are dedicated to assisting with various automotive issues. Many express appreciation for employees like Manny, who skillfully tested batteries, made product recommendations, and provided additional services such as changing headlight bulbs and refilling fluids while explaining features. Joe also receives commendation for his patience and thorough help in assembling challenging parts. However, some customers have reported negative experiences involving management, particularly with a manager who was perceived as unhelpful and confrontational during an incident regarding a held part. This led to dissatisfaction and feelings of unfair treatment. In contrast, other employees, like George, have been recognized for their exceptional customer service and conflict resolution skills. Overall, AutoZone Riverside #6147 is noted for a generally positive shopping experience, with many customers highlighting individual staff members for their exceptional service. Despite some complaints about management, the store remains a popular choice for automotive needs, with a commitment to customer service at its core.
Alex the manager is awesome! He assisted me in purchasing my wheel covers. I appreciate his kindness, customer service, patience and Assistance. A great experience Thank you again!
May 2026
They are very friendly in really help me with my car
January 2026
Employees were very helpful and knowledgeable. Helped put in my new battery as well. :)
