Boot Barn Riverside is a store that celebrates America’s heritage by offering quality western and work gear for families. The store features a good selection of products, including boots, jeans, and accessories, with some customers finding the variety and style appealing. Staff members vary in helpfulness; some employees like Cassy, Adrianna, Rachel, Olga, and Aubree are praised for their kindness, professionalism, and willingness to assist customers in finding the right products. Customers appreciate the helpful service from these employees, which makes shopping a positive experience. However, some reviews mention that overall customer service can be inconsistent, with some staff acting indifferent or not paying attention. The store's products, especially boots, are sometimes noted to have scratches or minor imperfections. Prices are considered a bit high by some shoppers, and the store can occasionally feel a little overstuffed. Despite this, many customers find the store to be a good place to buy western wear, especially for those looking for quality boots and accessories.
The staff was helpful and friendly. I was looking for Levi 501's but they only have a very small selection, they are more of a Wrangler store. I like the way Wranglers fit but they wear out to quickly so I prefer Levi jeans
June 2025
One of my favorite stores! Best quality jewelry and belts/buckles
April 2025
Great selection and if you can't find it go online with a huge selection to choose from.