Metro by T-Mobile is highly praised for its exceptional customer service, particularly from employees like Jonathan and Laura. Many customers express their appreciation for the staff's kindness, attentiveness, and willingness to assist with various needs. Jonathan, in particular, is recognized for his knowledge and dedication, often going above and beyond to ensure customers feel comfortable and informed. He has made a significant positive impression on those seeking help with their devices, such as backing up data and resetting phones, especially in comparison to experiences at other locations. Laura is also noted for her helpfulness and patience, taking the time to address all customer inquiries thoroughly. Overall, this Metro store stands out for its commitment to customer satisfaction, making it a preferred choice over other nearby locations. With a closing time of 9 PM, it provides convenient hours for those needing assistance. Customers are encouraged to visit this store for a positive experience.
This place is by far my favorite store. They close at 9 pm and Jonathan is truly a blessing as he will look out for your best interest as he has for me and my family. I appreciate him as he honored what other ppl told me that they did not keep there word from other stores. Mich love and respect Jonathan.please come check... read full comment
February 2025
I went to 4748 La Sierra Ave What a gorgeous guy attending me super kind and attentive I think his name was Jonathan he was very patient and took his time to explain everything DONT GO TO THE VAN BUREN STORE
December 2024
If Johnny is not at the counter, and I have to do more than just pay my bill I come back. Johnny is extremely knowledgeable in his job and makes customers feel comfortable to ask any questions.
