Based upon my years as a customer, I have found again and again that Provident Bank is not a real bank. It is still a tiny savings and loan trying to function as a retail bank.
March 2023
Definitely need to be friendlier.......Maybe they ALL were just having a bad day but jeeeeeeeez.Not my idea of customer service.
September 2022
Victoria Carrillo has by far been the most professional and friendly tellers I have had. She was understanding and compassionate and made sure I got assistance thoroughly!
