Raceway Ford Parts Center is a well-regarded business that provides a wide range of Ford and Motorcraft parts. Customers appreciate the large selection of in-stock parts, including batteries, suspension components, and accessories, making it a reliable source for quick repairs or major upgrades. The staff is often praised for being friendly, knowledgeable, and attentive, creating a welcoming environment for customers. Many reviews highlight the helpfulness of employees in assisting with finding the right parts and answering questions, ensuring a smooth and efficient experience. Several customers mention that the process is quick, straightforward, and free of pressure, with some noting excellent follow-up service after purchases. The business also stands out for its customer service, with stories of staff members going above and beyond to make the buying experience positive, whether in the dealership or the parts department. Customers express high satisfaction with their vehicle purchases from Raceway Ford, describing the staff as honest, professional, and caring. While most reviews are positive, some concerns are raised about high prices on certain parts, with customers feeling that prices could be more reasonable. Despite this, the parts counter employees are highly praised for their helpfulness, even if the pricing is seen as excessive. Overall, Raceway Ford Parts Center is viewed as a friendly, reliable, and customer-focused business that aims to provide quality parts and service for Ford owners.
Great experience in parts with Mario finding the parts I needed for my Triton F150. Very nice and very knowledgeable. Thanks so much
November 2023
Rick Auzenne was so great to work with! He made sure that my first time car buying purchase was as smooth and easy as possible. He's a very honest salesman and I would most certainly recommend all of my friends and family to buy their next Ford product with him. I couldn't be happier with my 2024 Ford Maverick Hybrid Lariat!
June 2023
My used car from Raceway Ford is still great after several years. I have had it inspected by mechanics and every time they say they observe high quality and great longevity of parts on late model Fords.