Verizon offers a welcoming and efficient service experience at its Riverside store, making it a great choice for mobile, 5G home internet, or business needs. Customers appreciate the knowledgeable and friendly staff, including representatives like Moises and Alejandra, who provide calm, patient assistance and simplify complex processes. Many reviews highlight the team's dedication, with employees like Gabe and Carla praised for their kindness, efficiency, and teamwork. Customers have expressed gratitude for the support they received, especially when resolving issues or upgrading devices. The store also offers convenience through online options, allowing customers to schedule appointments or place orders for in-store pickup. Overall, Verizon’s Riverside location is recognized for its excellent customer service and attentive staff, making it a reliable choice for telecommunications needs.
Rep wasn't able to help me out with my bill and had to call customer support.
April 2025
Carla was great! She helped us out big time on a trade in and very patiently explained all the details of the offer and bill breakdown. Go see her there if you can!
April 2024
Well, not a good company store to go , kind small you have to hang out standing mostly , but the manager day time not as helpful , i felt he needs more skills to deal with customer questions . I dont recommend this company store at this time .
