FedEx Ship Center in Rocklin, CA offers a range of packing supplies, boxes, and FedEx shipping services. Customers can have their FedEx shipments held for pickup or schedule residential deliveries using FedEx Delivery Manager. The center provides cost-effective expedited, standard, and economy shipping options, with FedEx Ground being faster to more locations than UPS Ground. While the staff is generally described as helpful, cheerful, and polite, there have been some mixed experiences. One customer had an issue with a shipment where the staff member did not understand that two boxes came with a single shipping label. Another customer had a negative experience where FedEx failed to notify them about a packaging issue, leading to the loss of a valuable litter of dog sperm. However, most customers report positive experiences, with the staff going the extra mile to suggest the best and most cost-effective shipping options.
The lady at the counter didn't understand that the two boxes came together as one shipping label, so she only took one box. I had to call the store and explained the situation
May 2023
Hub center,l for Placer countyStaff was friendly and very helpful.
April 2023
Very friendly and quickly found my package. Great communication since my package was just arriving from the driver.
