The UPS Store #1442 in Rocklin provides a range of services, including expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. The store is locally owned and operated, located in The Bel-Air Shopping Center, and dedicated to helping customers with their needs. Customers frequently praise the friendly, helpful, and courteous staff, noting that the team often goes above and beyond to ensure a positive experience. Employees like Tiffany, Avi, Owen, Julie, and Emmett are highlighted for their excellent customer service, patience, and problem-solving skills. Despite occasional waiting times due to the store's busyness, visitors appreciate the cheerful attitude and teamwork of the staff, with the owner often seen working alongside employees. Several reviews mention how staff members handle difficult situations with professionalism and kindness, including assisting with Amazon returns, packaging challenges, and last-minute drop-offs with a smile. Overall, the store is recognized for its helpful, friendly atmosphere and reliable service, making it a preferred location for shipping, printing, and mail needs in the Rocklin area.
The knowledge and expertise customer service I received from Shannon. She asked all the right questions about my return , she knew exactly what I needed to complete the process for shipping back my package. The transaction process was simple and straightforward.
April 2026
Julie is awesome and always helps me with my notary needs. Great customer service at this location.
September 2025
The associates are very friendly with effectiveness
