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“I feel lucky to have a post office that’s close by. It’s never too busy and the staff are pretty nice. Sure there could be one grumpy worker every once in awhile but who doesn’t have a bad day. I go often to mail boxes and most of the time it’s a solid experience. I always feel confident my mail and boxes are delivered on time which isn’t the case at some postal offices.”
“I had an amazing experience at the post office thanks to Erica.
She was incredibly kind, patient, and helpful truly going above and beyond.
I’ve never received such excellent service before. Erica made everything easy and pleasant, and her positive attitude really stood out.
She’s a true example of outstanding customer service.
Thank you, Erica!
God bless you!”
“Great location with great hours never busy and staff always friendly and welcoming. They will help you with anything and they are opened on Saturday until 2:30pm with a huge lobby plenty of shipping supples and counters to wrap or write something.”
8:30AM - 5PM
3641 Mount Diablo Blvd, Lafayette
Post Offices
“I’ve come to this post office regularly in the past 8 months. The staff is friendly, patient, knowledgeable, and extremely helpful in determining the best solution to my mail and shipping questions. This is my “go to” place.”
“Thank you, Sonia, for helping me out with passport services! There was a misunderstanding on the scheduled time, but she was able to help me and I'm very grateful for her kindness.”
“Always fast and efficient. Just don't be that jerk who shows up 5 min before closing with an armful of packages. No lines in the middle of the day. They're occasionally understaffed but that's not their fault. USPS is such a valuable service!”
“I love coming here, they're always so friendly and helpful. Was reapplying for a new passport and the lady (whose name I forgot to get) was super sweet and helped me through it all!!!”
“Awesome; there was only one person ahead of me in line. I didn't even wait five minutes, and I just handed my mail to the clerk; she was so nice. Not waiting in line for a long period of time was fantastic because I was in a rush to get back home. There was a community wide garage sale in the compound where I live, and I wanted to touch base with some of my neighbors. I purchased some DVDs from the neighbor who lives across from me. I simply like to have the disk just in case some of the movies aren't shown through AT&T ever again.”
“Today my medicine was delivered to the wrong address. It is a life saving medicine that I must have daily. When I received a message that it was delivered to my home, and it wasn’t here I panicked! I called the post office as I was driving there. The clerk called the carrier (he didn’t recall the package-understandable). The clerk then called the postmaster (I wish had gotten both of their names. The postmaster not only came out- she knocked on doors, located the package, called me and hand delivered it to me!!That meant the world to me- as I had only one needle left! They went over and beyond and their efforts were greatly appreciated!!!!!”
9AM - 5PM
12651 San Pablo Ave, Richmond
Post Offices
“I like that it's small and not usually too busy. I miss the original clerks (from 40 years ago) but I do like those that were here two weeks ago when I bought stamps.”
“This is my favorite USPS now! I went there to get a package shipped out to New York. Margarita helped me get the most convenient option, she was patient and walked me through every step of the way. She answered all my questions and helped me out through the entire process. I have never got this level of high customer service at USPS!”
10AM - 1PM 2 - 4PM
310 Crawford Way, American Canyon
Post Offices
“Everybody please note that the AC post office opens at 2:30pm (not 2pm) for the afternoon hours, per the sign on the door. Google and every other is wrong when they list 2pm as the re-open time.”
“I have never had a bad experience at this location. The clerks have always been friendly and helpful. In fact I applaud them for working in such a challenging environment. Lack of leadership, at the top, (De Joy), covid, lack of employees, and long hours, have made a very difficult working situation for these people. I think them for their perseverance.”
“There is one post office in Vallejo that I really like. The service is quick and the staff is friendly and helpful. Occasionally, there are no small envelopes for packages, but it's not a major issue.”
“Miss Q give me the best customer service by giving me the best information that works the best for my needs also the communication was awesome she helps me get my passport thank you so much Miss Q!”
“I have been remiss not writing this review. This is my local PO, and they rock the system with competence and patience! Just the best of USPS. Thank you for your hard work, and helping the public more than we realize.”
8AM - 12:30PM
11245 San Pablo Ave, El Cerrito
Post Offices
“So I've been having a hard time getting my new passport as I have a special case of providing my citizenship since i'm a derived-citizen. I've been to the Concord Post office about 5 times and none of the staff there were helpful at all! They kept requesting documents that I already had, and said my expired green card was invalid? But doing research I'm actually able to use my card as proof- Now we then went to the post office here in Martinez since it was closer, and the experience was so much different than in Concord. Staff was kind and helpful, they actually knew about my special case and knew the rules, saying indeed my documents were all validated. It was all done in less than 10min. ! The person who helped us was named Reya and she was the absolute sweetest. She pretty much guided us through the entire process, so it was wonderful experience.”
“The main post office been going here since 1970 building still the same back in the day use to be a one way street love coming here customer service is good faces change over the years but the service great ?”
“Until I lived elsewhere for a short time, I never thought about how much I rely on the excellent customer service provided by the women at my local post office. Put your feelings for the USPS aside and consider how well they help people, against all odds. Their equipment is not the best, the facilities are small, and yet people of all ages and backgrounds go there because they know they will be treated with respect and all of their questions will get answered. They are not in a rush, so if you need ultra fast service go elsewhere. But if you visit you will get excellent service so consistently that you will become their fan. That's why I decided to write this review.”
9AM - 1PM 2 - 5PM
104 Washington Ave, Richmond
Post Offices
“This location is staffed by a single person, so please be mindful if you have to wait while the mail worker takes a break, as required by law, because it is the humane thing to do. Or, time your visit. If anyone is disgruntled, please contact the national USPS number since the staffing decisions come from the federal level. Whatever you do, please be kind, as everyone strives to do the best they can.”
10AM - 5PM
4180 Lakeside Dr, San Pablo
Post Offices
“Even though this is a small post office, it is often busy. Today I had a package that was delivered but before being delivered there was a mix up with my address. I received a notification saying they needed to verify my address. I called the post office (had to call repeatedly until someone picked up, they do get busy). I had the pleasure of speaking with a man named Aric, I believe, and he was able to track my package with its tracking code and saw the driver still had it, called him and luckily he was still in the area, so he came back to deliver it to me and verified my address with my ID. Saved me tons of time! Thank you so much! Both Aric and the delivery driver were very nice and professional.”
“Not sure why this place has bad reviews. As far as US Post Office's go -- this is one of the best. I have a small business and I drop packages here at least three times a week and they are always beyond friendly. I'm a big fan.”
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“I went to inquire about passport renewal today and the Postal Clerk her name is Purita if I heard it right.... very is very nice, she quickly help me right away, took my pictures right then and there and in no time my passport renewal application is done.”