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“I rarely take the time to write reviews, but I genuinely couldn’t let this one pass by without expressing my gratitude. I had to arrange storage during a very overwhelming and transitional moment in my life - the kind of moment where even small tasks can feel heavy. From the moment I walked into the ExtraSpace Storage office, I felt immediately more at ease thanks to Mark.
The office itself was immaculately clean and cool (a blessing on a warm day), and the atmosphere was calm and welcoming. Mark greeted me with genuine kindness and professionalism. He was patient, thorough, and incredibly helpful without ever being pushy or rushed. He explained everything clearly, answered every question I had (even the small ones), and made sure I was completely comfortable with the entire process.
It may have just been another workday for him, but for me, it meant everything to be treated with dignity and warmth at a time when my plate was overflowing. He turned what could have been a stressful task into something refreshingly simple and smooth - and I walked out of there not just with a storage unit, but with a real sense of relief.
If you’re looking for a clean, secure storage facility and to be helped by someone who actually cares, this is the place. Mark, thank you for being such a kind human and for helping me when I needed it most.
I hope that whoever is in charge (if that isn’t Mark and I sure hope it is!) sees this and knows that they are lucky to have someone interacting with the tenants of these units.
Sincerely,
A grateful, new customer.”
“This was my first time renting a unit for public storage and Barbara was very helpful and kind, she gave a me a few free boxes because they had switched management and needed to get rid of the old logo boxes. What a deal!”
“Came to look at a storage unit and walked out renting a storage! The customer service was welcoming to say the least. Leatha was so helpful and friendly!
Looked at a couple units and the place is very well kept up. Clean and nice location!”
“The Hawaiian staff and packers did a great job. And the Santa Rosa staff and movers did great in delivery set up , and both Christian & Ricardo did an Excellent job in delivering my boxes into the home. They were courteous and efficient
Thank you
Marcy O’Malley”
“This was my first time renting a unit for public storage and Barbara was very helpful and kind, she gave a me a few free boxes because they had switched management and needed to get rid of the old logo boxes. What a deal!”
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
Self Storage
“Extra space was so accessible. Storage unit was very clean. The manager Becky was more than accommodating. Very friendly and helpful with the unit and with moving boxes and tape. Becky met my movers ahead of me to assist them in obtaining free dolly use while on premises. What a delightful experience. I highly recommend Extra Space Storage.”