U-Haul of Rosemead provides a range of moving solutions including truck rentals, trailers, cargo vans, and propane refills. The location offers tons of supplies, materials, and accessories for travel and moving needs. Reviews highlight that the rentals are lifesavers and vital for accomplishing tasks. Customer service experiences vary. One reviewer reported a horrible experience initially, being accused of damaging a rental van. However, the manager personally intervened, reviewed the vehicle history, and discovered the damage was pre-existing. The manager apologized for the stress and mishandling, emphasizing the company's value of customers and desire to earn long-time, repeat business. This effort to make things right was greatly appreciated. Other customers report great and fast customer service, with flexibility on rental periods. The propane refilling station is noted as very reliable and affordable, with attendants providing helpful service. While there can be minor issues like a payment machine not working, staff assist customers to complete the transaction. Overall, the location is seen as helpful for moving and work needs.
I’ve been coming to this location for many years for all of my moving needs. They are very helpful and knowledgeable, and I trust them to help me make the best decisions. Very satisfied!!
November 2025
for me ? Nothing to improve customer service was very good, the person at the counter very nice, friendly and professional.
August 2025
Soo nice and easy..thank you!!! I recommend this place!!!
