Victra, the local Verizon Authorized Retailer in Roseville, CA, strives to provide the best possible experience for its customers. The store's knowledgeable and dedicated consultants and managers offer a wide range of wireless devices, including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Their mission is to connect technology to life in a trustworthy, fun, and profitable way. Customers have generally had positive experiences at Victra. The staff, such as Christian, Lillian, Karla, and Michael, have been described as helpful, straightforward, honest, and professional. They take the time to explain options, transfer data, and ensure customers' needs are met. However, one customer had a less satisfactory experience, where they were not provided with a promised bundle item, leading to an additional trip to the store. Overall, Victra appears to be a reliable Verizon Authorized Retailer that strives to deliver excellent customer service and a wide selection of products to meet the needs of its clients.
Our rep Michael was absolutely awesome. He was very kind, didn’t rush us, and was very funny and incredibly awesome! Thanks Michael for all of your help!
March 2026
Peter was coo he helped us get our new service locked in thanks for helping.
March 2026
Excellent and pleasant after a not so good experience with Verizon Web services and dealing with the modern realities of international customers whom are ‘in country’
