This is a great store with knowledgeable employees. I get all my work shoes/ boots and all shoes for my son who has wide feet and has a hard time picking shoes. I would highly recommend getting your next shoes from Birkenstock midtown.
August 2023
Didn't know I couldn't return a pair of sandals that were bought at the store in Los Angeles, didn't know this store is family own. Actually can't return to just any store because they are privately own
August 2023
I've been to Birkenstock in Midtown twice and both experiences were great. The customer service is 5/5 stars. Last time I was there, Phoebe was exceptional.
Frank and Toni Budworth: Co-Owner’s of Birkenstock Midtown. We’ve owned a Birkenstock Specialty store for 35 of our 40 years of marriage. As a family owned business, we feel privileged to offer footwear that may improve the quality of life to the wearer. As independent retailers, we have selected other brands to offer our customers additional options in comfort and style. We know the value of properly fitting shoes, so we try to have plenty of associates available to help customers with that task. As owners, a lot of our time in the store is spent supporting and educating our staff, and we also enjoy working with our customers. If you ever have a question or suggestion, please don’t hesitate to bring it to us.