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“I am not a School's member, but I am a Safe Credit Union member. Not only is this the most convenient drive-thru ATM, has great lighting at night which helps make me feel safe and because I am a member of a credit union I do not get those extra charges using a different bank.”
“This credit union is so special. The staff are friendly and truly go out of their way to know you by name. I love the holiday festivities they do with staff and members like me and others get to vote. They are pet friendly and on my birthday, they gave me a chocolate bar with Happy Birthday on it. So many little things that make this branch so special. Most importantly, when I had a financial challenge, they were there for me. The partnership is one I truly value and cherish. Thank you Schools First for trusting me & building something for my generations to come. Ps Marissa is a God given blessing!”
“Thank you to Christian Rios and Mr Marcus the manager for helping me Christmas Eve 2025 really appreciate you both helping me with my account problems going to open my daughters bank account next month to teach her about money and saving and responsibility”
“I am absolutely amazed at the kindness, professionalism and customer service of Brenna and manager Sherri. Thank you for being awesome!! They accommodated my disabled husband. Thank you ladies. I really appreciate them😘”
“Kaylee went above and beyond helping me sort out problems with my account. Didn’t take long and got straight to creating a solution. She made this experience great!”
“Open my account in 1980. They have always there when you need them. Polite, professional and confidential. Online access is wonderful when traveling. We have purchased 5 new cars and travel trailer and every purchase was efficient, no delays, easily accomplished with minutes.”
“Went into safe credit union today and up one of the bankers named Amber very nice lady help me out. she was very knowledgeable about different products and services. This safe credit union offers.”
“This branch of Sacramento, credit union, have the greatest employees. They're nice. They're friendly. They're not phony, they smile when you come in, and they're always willing to help you. It's a great place. That's why I make the 5 mile drive all the way to Rancho Cordova.”
“Staff and security is amazing, I wish I recalled the gals name that was doing security, very kind.
Majida the loan officer made things extremely easy and was super accommodating. Wish this branch was closer to me!”
“The Customer Service at Sacramento Credit Union is Excellent! I have been on the receiving end several times. The care taken along with very thorough corrections have been an absolute Blessing to me personally!!! The outstanding support, the immediate response, to some serious sensitive matters, provided much me with the needed peace of mind! Each employee, well advised in their department! I’ve held accounts with other banking institutions…only one other credit union held similar standards of Sacramento Credit Union. Keep up the GREAT SERVICE! You truly outshine the so-called popular credit unions! And Thank All of You, Again.”
“Consistently excellent customer service. They are always quick to remedy any of my needs. Have been a customer for several years and have never had a bad interaction.”
“Yolanda in customer service/banking support assisted me with some financial concerns. Her clear and concise answer makes it easier to cut through the red tape, providing the most effective way to pay on line.”
“Great service. Met with an officer who paatiently and kindly walked me through the consequences of a scam. I was not rushed. He didn't "talk down" to me; he explained everything I wanted and needed to know and then pointed out other ways that I could maximize my experience with Patelco. My meeting with him re-confirmed my satisfaction with Patelco. Thanks so much.”
“I Enjoy This Branch, They Are Always Friendly, Usually On Top Of The Line And Happy To Help!
I Had A Major Issue They Couldn’t Help Me With As A Branch, But They Did Try All They Could And Were Sympathetic To My Situation. As Frustrating As It Was, That’s All I Could Ask For.
I Will Definitely Continue To Bank Here!”
“Partnering with The Golden 1 Credit Union for our banking needs has provided us with valuable financial tools and resources, helping us to navigate the complexities of business finance with ease.”
“I really want to thank the customer service representative Alena she was outstanding and has a beautiful personality thank you for assisting me with all my questions keep up the great work Alena.”
“We had some hiccups/issues but Lorena (Staff) from this location on Southgate was absolutely helpful, knowledgeable, and she was able to help resolve our issues. Thanks for the excellent and friendly service!”
“Staff is friendly rarely anyone ever in there I love credit unions especially when they have co-op features once I come here and the atm was down but luckily since they are co-op only had to drive around the corner to safe credit union to add funds”
“Fast and friendly! Zero complaints for this credit union. I signed up about a year ago, and I go in every two weeks or so. They are closed on weekends, which is a bit of a bummer, but that's pretty normal for a bank. Tellers need weekends, too! There are three regular tellers at the desk and I've conversed with them all. Each is proficient and courteous.”
“I do not personally bank here but I can say that the service here is top tier. I got into a car accident two weeks ago and was able to call a representative from this Credit Union to help get camera footage from the incident. The guy who I spoke with was friendly and well mannered, giving me advice on how to go around accessing the footage. Thank you for all your help!”
“Umesh Hasji was absolutely fantastic, quick, and efficient. He was helpful and knowledgeable and made the whole process of opening an account incredible easy. Could not recommend this branch enough.”
“The staff is always so helpful, this includes the security staff. Parking is just ok but the terrible part is getting into the lot crossing southbound traffic from the northbound direction of vehicle flow”
“Linda Lee the branch manager does such exceptional work for her guests. She helped me with an issue I had & swiftly helped me resolve it & gave me assurances that helped with the process. The care & expertise she uses to help her patrons gave me such an amazing experience, I don’t know if there is a way to give her more praise but I would stay a loyal Golden 1 member just because of her. As a member of this credit union, I trust her wholeheartedly.”
“I went in to make a deposit. Short wait time for a teller. Friendly teller. Quick and easy transaction. There are 2 ATM machines outside that are very busy at times. Plenty of free parking.”
“Two forgery attempts were made on my Golden One checking account. I discovered that the new check books I had ordered several weeks before had apparently been stolen either from my mail box or the post office. When I reported the forgeries, Golden One representative, Zer Thao, efficiently and effectively dealt with the forgeries, arranging for the prompt return of my stolen cash and the opening of a new account. Three cheers for Zer and Golden One!”
Open 24 hours
580 University Ave, Sacramento
Credit Unions
“Excellent Credit Union. I both work and bank here and am pleased with the work we do at FirstUS. We are not perfect, but we do our best to offer quality service and are always looking for ways to improve and better serve the community at large.”
“I had an amazing experience working with Cindy Escobar, the branch manager at Golden 1 Bank. She is extremely kind, knowledgeable, and genuinely cares about helping her customers. Cindy took the time to explain all the great deals Golden 1 offers, guided us through home loan options, and even helped finance our car today at a very low interest rate.
Her professionalism, patience, and hard work truly stood out. She made the entire process smooth and stress-free, and I felt confident and happy with every decision because of her guidance. Cindy went above and beyond to help us, and I’m very grateful for her support.
She is an excellent branch manager in every way, and I highly recommend working with her if you’re looking for honest advice and outstanding service. Thank you, Cindy, for making today such a great experience!”
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“I LOVE this Bank ! They are extremely joyful & they greet you the moment you walk in they make you feel like KINGS & QUEENS. I'm proud that I gave up on Chase & Wells Fargo Bank to have Schools First Federal Credit Union Bank as my one & only. They can do just as those two Banks & more. Best place to Bank with.They get 10⭐ not 5⭐!!”