Credit Unions in Sacramento, CA

30 locations found near Sacramento
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“Open my account in 1980. They have always there when you need them. Polite, professional and confidential. Online access is wonderful when traveling. We have purchased 5 new cars and travel trailer and every purchase was efficient, no delays, easily accomplished with minutes.”

4.7 Superb30 Reviews

“Schools First Federal Credit Union customer service representative Suzy User Number 589 went light years above and beyond her job description to help me and my wife with a ATM deposit and we are not even members of her credit union. She stayed on the phone and did everything in her power to fix the problem we had. This is what customer service and caring about people in general should looks like. I pray and hope she has been recognized as the great asset to the company that she is. Thank you again Suzy-589”

4.6 Superb21 Reviews

“Ms. Sharon is gonna mess around and make me leave my credit union in favor of Schools! I had a loan with Schools years ago and began receiving statements that showed I had hundreds of dollars in the account. Knowing that was incorrect, I stopped by to ask the staff to look up my account and go over it with me. I was greeted by Ms. Sharon (whom I would later learn is a manager), and another young lady. Ms. Sharon looked up my account and verified the funds were accurate, and that I put them there! She told me how to withdraw some of the monies (I didn't have an ATM or anything), made me an ATM card and then I asked about having the account closed, since I bank elsewhere. Ms. Sharon shared about the recent merger and how membership qualifications have changed, so I decided to keep the account open. I headed to the teller and was helped by Stephanie, who was very nice and provided additional information on how to manage my account. Lovely experience at Schools, I may be switching (primary) credit unions!”

4.7 Superb14 Reviews

“They are the Best, I am only bothered that they now only except School District Employees for new accounts, unless you are an immediate family member of a currently existing member....”

4.1 Good25 Reviews

“This is my favorite safe location. It’s new and nice and I don’t know his name, but the guy with the nails ?? (if he’s been your teller, you know) is amazing. There’s a teller at the branch closest to my house that I really don’t like, so I started going to this one instead and that guy with the nails is such a breath of fresh air! Literally going out of my way for better service. ? thanks safe!”

4.2 Good15 Reviews

“My husband and I visited the Calvine Pointe branch last night to become members and finalize a vehicle refinance that I had started online. It was our first time working with Schools, and I was so impressed by the customer service. Last night we worked with Stephen, who was friendly, efficient, and so very kind to stay late to accommodate my husband who was stuck in traffic. He provided clear communication about all the paperwork and made the whole process seem quite easy. Stephen exemplified the type of customer care that is so rare these days. We look forward to doing more business with Schools in the future!”

5 Superb5 Reviews

“Amazing business and customer service. Super clean, quiet, and respectable business. Mau Nguyen helped me with my information, he was very patient, respectable, and made the whole stay very welcoming. Will be coming back to this bank in the future specifically because of him. I look forward to conducted further business with Mr. Nguyen.”

3.7 Good32 Reviews

“I've only been at this bank if you much but I really like it a lotit's not real crowded all the timeI usually go there when I need you around 10 a.m.and it's really not far from me either and they all are very nice here, they help you with all your needs with their knowled and care I have felt safeso if your in need of a nice fast but a honest , Safe Credit Union onEl Camino Avenue in Sacramento California this is the place fe for you too Its about half an hour walking distance from my house...”

3.9 Good16 Reviews

“Kit was SUPER helpful with rectifying my loan balance. I had a feeling that with many of my payments, the extra funds were not being applied to the principal. I always pay in person and write on the note how much is to be applied to the principal. I also state to the teller the excess to be applied to principal. She did find that 9 payments were incorrectly inputted! Kit went above and beyond to fix the errors.”

3.7 Good29 Reviews

“I’ve been a customer of Schools since I was 15 years old. They have great customer service and are all very kind. I look forward to working with them for many more years.”

5 Superb4 Reviews

“I recently went into the Bradshaw Branch of the Sacramento Credit Union for a routine matter. The Branch Manager, Veronica Anguiano, and the teller listened to my concerns about a previous computer hack. They reviewed my loans and accounts and made recommendations that saved me about $350 per month. The teller also gave my dog treats and made me feel they care. That is why I continue to use the Sacramento Credit Union for my banking needs. I wish I remembered to write down the teller name. Veronica and her staff supported me through the entire process and made the transition easy. Thank you so much for watching out for me.”

4.1 Good7 Reviews

“I've always been treated well by SCU! They recently approved me for an auto loan with a seriously unbeatable rate. Ashley is the best, friendly and efficient. If you're looking for a new bank check them out!”

3.6 Good16 Reviews

“Fast and friendly! Zero complaints for this credit union. I signed up about a year ago, and I go in every two weeks or so. They are closed on weekends, which is a bit of a bummer, but that's pretty normal for a bank. Tellers need weekends, too! There are three regular tellers at the desk and I've conversed with them all. Each is proficient and courteous.”

5 Superb2 Reviews

“Consistently excellent customer service. They are always quick to remedy any of my needs. Have been a customer for several years and have never had a bad interaction.”

3.7 Good6 Reviews

“This Patelco Credit Union is located within the Conservatory Center. Employee's Tyler and Ezekiel brought their A-Game and it is absolutely clear that Patelco Credit Union genuinely treats employees with guided respect and appreciation, in return for what they do on a daily. Awesome job Patelco Credit Union.”

3.3 Good29 Reviews

“The ATM Machine is open during the weekends and it's not busy during the weekdays and waiting in-line was short. I was able to cash my check quickly. It's conveniently located next to Starbucks and See's Candies.”

3.3 Good14 Reviews

“Went in to open a new checking account and they were very helpful at getting me an appointment. A.J. was very informing when it came to talking about credit and helping me understand new banking terms! I really appreciate it and really excited to start using Golden 1. Thanks everyone! So friendly.”

3.3 Good10 Reviews

“I have been a member for over twenty years and really appreciate the small bank attention I receive whenever I go into the branch. They know your name and you don't feel like a number, much different than the big banks. Fees are nonexistent and our home equity line is at a great rate. Maybe not the fastest service, but overall I would recommend.”

3.2 Average6 Reviews

“I can only speak for my own experiences, but I don't understand the negative reviews posted here for this branch. I've had nothing short of great customer experience here. Prior to moving to Safe, I was a Wells Fargo customer for over 6 years (when I had gotten my first job), and they were nothing but a pain to deal with it. I jumped on the credit Union bandwagon because WF was charging me up the you-know-what with fees, not releasing my funds, and their online banking was not always 100% accurate. Safe Credit Union has provided me exactly what I was looking for in a bank, and I feel like they are more welcoming and overall accommodating to their members.”

3.1 Average24 Reviews

“This location is closed down now and i think the atm is done as well. I personally will miss it, it was down the street from me so it was really convenient.I always had a good experience and the tellers who helped me were always friendly and gave good customer service. Yes there were days where the lines were long but ppl always had the option to use the atm unless you were there for something else.Either way, if ppl complained about the customer service or the lines its most likely their LACK of patience & respect to the employees and in some situations that ive witnessed with older customers "entitlement" to special treatment with the goal of getting out faster.I wish the best to the employees who worked there, theyve always done a fantastic job on each of my visits.”

3.1 Average14 Reviews

“I have been a member for many years. If you are looking for a place that knows your name, this is it. Service is always warm and friendly. I have two accounts and had a vehicle loan also a visa, all accounts were without any problems.”

3 Average15 Reviews

“This review is for my experiences with Sacramento credit union in general, not just this location. I have been a long-time member originally with Kai Perm credit union for kaiser employees. However, when Sacramento credit union took over, I kept my account with them . I don't really have any complaints and have a checking & savings account with them . I had a $1000 CD, which i kept open for years. I have had two auto loans with them , I co-signed for my sons personal loan, and I obtained a second on my home. The location here is easy to access when serving on a jury , I used to frequent the Morse location when I worked in the area but now I use the Elk Grove branch as it is close to my home. I appreciate the hours they are open as well as the call center, which you are easily able to speak to a live person without jumping through hoops. Unlike the big banks who you can rarely speak to a live person both in branch or over the phone.”

3 Average16 Reviews

“Great customer service and very friendly. You can make appointments online if you need to speak to a banker about opening new accounts. They also have free financial advisors for customers by Lew and Kyle and both are really helpful. Also has three ATMs out front.”

2.9 Average14 Reviews

“This is the bank i started my accounts with Golden 1! This is were i always go to deal with something i can't do over the phone, like the time i was scammed over the phone. I came into this bank n they took their time to make sure I got every penny back into my accounts. This is the bank who blocked my accounts asa they saw another fraudulent withdrawal from one of my accounts. I had to go back into the bank to get another new card, the clerk who assisted me was great. She was incredibly patient with me, very kind, n had no problems with me depositing my check with her as well. I read the negative reviews n their issues have never been my issues, so with that being said I will always come to this bank. The security guard is a sweetheart nmw time of the day, he always has a smile, n does what he can to assist your needs. One thing that needs to be addressed is customer service when calling this bank. I was told i'm never to give the last 4 digits of my ssn because Golden 1 customer service doesn't ask for it n that's not true! I get ask that eveytime i call this branch. I even asked the clerk the last time i was in, she said she always asked. The other clerks said they do to. That needs to be figured out amongst the staff, because customer service is asking something i was told y'all don't ask for n to never give it out. I no longer give it out anymore after getting scammed. Customer service is accepting of this but still say they r to ask. That's my only issue. I'm not going to freely give that out over the phone anymore. That's the whole reason for the security question. My daughter banks with the other Golden 1 on Florin n it's just as busy during certain times. All banks have peak periods so go early on a weekday r right after lunch hrs, in other words try to beat the crowd, cause just like any other bank this bank has times in the weekdays that it's not that busy. Be mindful n you'll figure it out.”

2.6 Average13 Reviews

“Partnering with The Golden 1 Credit Union for our banking needs has provided us with valuable financial tools and resources, helping us to navigate the complexities of business finance with ease.”

2.6 Average14 Reviews

“From the moment I approached Casey with my concerns, he demonstrated an exceptional level of professionalism and expertise. Not only did he listen attentively to my situation, but he also took immediate action to address the issue at hand. Casey's proactive approach and quick response time were truly remarkable.What sets Casey apart is his genuine care and empathy. Throughout the entire process, he consistently went the extra mile to ensure that I felt supported and informed. He took the time to thoroughly explain each step of the investigation and patiently answered all of my questions, putting any concerns or doubts at ease. Casey's ability to provide clear and concise information was invaluable, allowing me to make informed decisions with confidence.Furthermore, Casey's tireless efforts in gathering evidence and advocating on my behalf were truly extraordinary. He left no stone unturned, leaving me with a sense of assurance that my case was being handled with the utmost diligence and attention to detail. His commitment to resolving the issue efficiently and effectively surpassed all expectations.”

2.5 Average17 Reviews

“Friendly staff that are always helpful. The only negative is that it smells funky in there, kinda like a dirty armpit.? Maybe the carpets need to be cleaned professionally? Also, if you come use the ATM at night, be ready to get attacked by crickets jumping everywhere! ?”

1.9 Poor8 Reviews

“We didn't have an appointment but scanned the QR and was helped within half hour. Didn't catch the bankers name but he was very kind. We had gone earlier to the one in west sac and the assistant branch manager would not let us scan the QR code. 5 stars for Arena branch and 0 ,ZERO for west sac assistant manager”

2.2 Poor19 Reviews

“I walked in with an issue that thankfully got helped by Marissa Smith. I did a walk in with no appointment so I was waiting for help not long and it was fast and simple. She was very kind, helpful, and friendly. I was trying to apply for a credit card and she did an amazing job with answering all the questions I had or any concerns. She even helped me set up a money marketing savings account that can help me build money slowly which was kind of her. I will definitely be coming back if I need any help or questions thank you also for the amazing customer service!”

1.9 Poor13 Reviews

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