This CVS location in Sacramento provides reliable pharmacy, health, and wellness services with a strong focus on customer care. The store is noted for being very friendly, professional, and cleaner than most. Staff members consistently demonstrate wonderful and stellar customer service, frequently going above and beyond their job descriptions to assist customers. Specific instances highlight this exceptional service. Management and pharmacy staff have been incredibly helpful in assisting customers with mobility issues, complex prescription transfers, and navigating coupon policies, saving customers extra stress. They show great effort in solving problems, such as locating medications at other pharmacies when needed, and handle situations professionally and quickly. The team's actions ensure processes are as smooth as possible, with service described as 10/10. The business offers convenient services like prescription refills, vaccinations, and personal care items, with time-saving options including same-day delivery and free store pickup. Customers can also save money through weekly deals and the ExtraCare rewards program.
Use comments already provided - I know you won’t. You have lost a customer.
March 2025
This CVS has wonderful customer service. Walking with a cane and without a cart available I would not have been able to purchase all the items I needed. Karen, the manager stepped in and accompanied me so that I could purchase the items that I needed. That was a gesture above and beyond - stellar customer service.
December 2024
This store is very friendly, everytime I visit. They know what they're doing. They keep it very professional and the store is cleaner than most.
