CVS Health offers coronavirus testing, including lab and rapid tests at some locations, for eligible individuals. The store provides a good atmosphere where customers are welcomed. The pharmacy staff is described as kind, helpful, on point, friendly, nice, super awesome, and very helpful. They take good care of prescriptions, and the check-out process for pick-up is almost always fast. A recent COVID booster vaccination experience was noted as pleasant, quick, and easy. However, the store itself is reported to be semi-empty and very low on inventories, making the shopping experience terrible for household items and snacks. While employees in the store remain friendly and offer help, the pharmacy phone system is a significant source of frustration. Customers report extreme difficulty reaching a person, encountering problems with automated systems that lead to voicemail or disconnection. Despite inventory issues and phone system challenges, many customers express strong loyalty to this specific pharmacy location, praising the staff's dedication and personal care, even choosing it over closer alternatives.
