Journeys, a popular retail destination, is known for its welcoming atmosphere and exceptional customer service. Customers consistently praise the knowledgeable and engaging staff, who go above and beyond to assist shoppers. One reviewer highlights the exceptional service provided by an employee named Josh, who was described as very welcoming and knowledgeable about the products. Another customer had a similar positive experience with Kiara, who helped the customer find exactly what they were looking for. Many customers also mention the friendly and polite greetings they receive from the store's employees, such as Raina and Kaiya, who took the time to show them the new and sale items. These employees were praised for their expertise and kind manner, with one customer even suggesting that corporate should consider promoting them. In addition to the excellent customer service, Journeys is also known for its competitive pricing. One reviewer noted that they were able to find Converse shoes and a backpack at significantly lower prices compared to other stores in the mall. Overall, Journeys has established a reputation for providing a great shopping experience, with a focus on knowledgeable and attentive staff, a welcoming atmosphere, and competitive pricing.
Josh was very welcoming and knowledgeable on the products there. He was talkative and engaging. After being at the mall all morning, spending my last penny 😆 I was glad to end it with an employee like him. My daughter also noticed how charismatic he was. Keep up the good work, Josh!
March 2025
Great atmosphere and customer service was even better. Kiara was such a great help in helping me find exactly what I was looking for.
July 2024
My experience was amazing, zene and mia were amazing!
