Metro by T-Mobile receives positive reviews for its helpful and professional staff. Customers commend representatives for their excellent customer service, patience, and commitment. They assist with issues like transferring service, recovering phone connections, and resolving technical problems efficiently. The staff members are described as friendly, knowledgeable, and dedicated, ensuring a positive experience for customers. Overall, the team at this location is highly appreciated for their professionalism and willingness to help, making customers feel valued and satisfied.
Mahru was my customer service representative. She displayed excellent customer service skills, patience, and commitment in handling my transfer from Metro to T-MOBILE. I strongly recommend Mahru for a promotion. She is the best of the best an asset to the store. The highest level of professionalism Thank you Mahru.
April 2025
Easy to get a phone. Friendly employees. Fast service. Reasonable prices on upgrading y
October 2023
I have to say the ladies are awesome an they have a guy we is pretty cool didn't know his name .