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“I found the Ham Radio Outlet on Google Maps while on vacation in California. During my visit to the store, I had a very long and pleasant conversation with Aaron, K6ABJ. He took a lot of time and showed me all the current radios and the facilities. We don't have stores like the Ham Radio Outlet in Germany. Thank you for that, I was very pleased!”
“It's a good mobile phone store just not enough employees cause it be empty but if there is someone there not paying a bill they take hella long when someone buying a phone or activating a phone”
“The staff at this location is what makes it a 5-star review. Many thanks to K. We stopped by during the week and the store was empty. As soon as we walked in, K greeted us and allowed us to let him know why we were there. He did not try to upsell or anything but instead gave us his honest opinion about selecting the best option to save money. He was very genuine. We came in for a usual upgrade but went another route based on K's recommendation. Even though we had to get new phone numbers, the price for the new plan, phone and accessories was VERY affordable. Like i said, he did not try to upsell or push me to pay more than I needed to based on what I was seeking for my family members. He was super friendly and customer service oriented. He was respectable, personable AND honest. He even gave me a heads up about the 1st bill appearing more than what was agreed upon and advised me to just come into the store to get the first billing corrected. And I did just that. I actually waited to write this review to see if everything would go as planned as K had advised.
I came in a few days before the actual payment was due. K wasn't isnt the shop at the time. I believe the other staff member was named Sam (wears glasses, and has semi long hair, well put together as well). Sam was great too! He basically left off where K did for my family and me. I told him what K had advised me the month before and he knew exactly what to do. It was seamless! After Sam fixed whatever needed to be fixed in the system, he directed me to just go home and make the payment online to save an extra $5 if I were to make the payment in store. Like K, Sam went above and beyond!
If you're able to be helped my K or Sam then you're lucky. But based on both individual's performances, I'm sure all the staff that do work there are just as exceptional. Great experience at the W. El Camino Metro PCS location overall.”
“The staff in the store is very helpful to pic the right plan for you, Johnny help me very much and very friendly, inform me each and every single step in the process and prepare device for me”
“Everyone was super friendly. I was helped by the sweetest lady, Mikeeya. She was so nice and friendly and she got me into an upgraded plan super fast. What she did will literally save me $540.00 a year.”
“Mike and Matthew were extremely patient with me and my family I appreciate them staying a little late to help us set up our services! Will be telling people about this location !”
“Baja has helped me with excellent. Customer service and is really knowledgeable about the games and is a good employee and and always greets the customer with a smile and is always willing to help to the best of his ability”
“I was rather impressed with Anthony and his multitasking trying to help 2 customers, one of which he was on the phone trying to find a CSR who was multilingual to explain something to one of the customers he was dealing with. He than turned to me, immediately thanked me for my patience & I get it (I worked at the Sears located at Arden Fair Mall), explained to him why I was there today...he explained to me what i needed to know, and left. Apparently he has also helped my dad (its a family account w/ me being the primary account holder), so he knew the basics of what I was trying to understand. Excellent worker, deserves ??!!!”
9 AM - 5 PM
2316 Sunrise Boulevard, Rancho Cordova
Electronics
“Was looking to sell my broken iPhone 12. They bought it for as is. I always come back to The Repair Room because I know they will get my devices repaired and also buy them when I’m ready to upgrade.Would definitely recommend their servicesBest in Sacramento!!”
“Very much appreciative to David for being a person who truly cares about clients. He assisted two people before me and he took his time while educating them and giving his 100%. Even though, my issue was not resolved at the store, unlike some other Metro PCS locations, he tried. He was very professional. I hope company improves it's policies making it easier for people like David to continue helping people. He definitely deserves a pay raise.”
“I recently had a new interior done in my F-450, I expected 100% from Acme based on their reputation, I did not get 100% I received 200%.MY INTERIOR IS NOW NICER AND BETTER QUALITY THAN THE DAY I RECEIVED IT DAY ONE FROM FORD. The price was fair and the service outstanding. Total satisfaction and appreciation.
Jack Fonss, Arrowhead Harbor”
10AM - 7PM
630 K St #110, Sacramento
Electronics
“This place was amazing! I needed a few accessories because I forgot mine at home and needed them for work. Staff got me taken care of! :)
Up the street was another store we went to first. We showed up at the Metro by T-Mobile down the the street at10:30 to look at some accessories. (They were supposed open at 10:00am) Walked up to the entrance and young lady was just opening the front door. We stood and waited for about five minutes looking at her inside the store. We tried to open the front door in hopes to get her attention. She was ignoring us. A good customer service staff person would have turned around said I am sorry I am running late I can help you in a few minutes. We would have been understanding. Nothing.
I am happy we ended up at this location because I do not want to spend my money at the other store! So I am letting everyone know use this store not horrible place down the road!”
“Greetings I'm Sylvia Kissel and I want to tell You @CODY t-mobile Expert! Cody is Patient' Highly Intelligent ' and Kind n Effective ❤ I'm A Senior and his Whole Disposition IS A BLESSING! He is An Amazing Person! Wonderful Experience With Him!”
“Fabulous customer service. I got a great deal on the phone I purchased. I was in contact with several different stores, one guy told me I would have to pay 760 out the door, and had to give them my old phone number. Others told me about the same price, and either trade in my old phone or not. I came here, got the phone I wanted and a case, out the door, $726. And some change.
I’ll be doing all future business with this store.”
9:30AM - 7PM
6914 65th St Ste 303, Sacramento
Electronics
“The man that is there everyday he is the nicest person I’ve came in contact with from cricket he looks a little intimidating but that’s the nicest customer service rep I have ever came across any questions I had he answered, he is very kind and patient thank you sir!!!! Make sure y’all go check that store out shoot I didn’t get a name.”
10AM - 7PM
5717 Hillsdale Blvd, Sacramento
Electronics
“I was dreading buying a new phone, but Andrea walked me thru the process and transferred everything so that I was good to go when I walked out. She answered every question without making me feel shamed because I'm older. Andrea was amazing how she juggled customers coming in so that no one had to wait, and she tackled difficult problems with patience and positivity and solved each issue. She is so knowledgeable. This employee deserves a big raise, her excellent customer service gives Cricket a great reputation. Thank you Andrea for the great experience!”
“Serious props to the sales guy that I just talked to at Metro. Dude knows the business well. He was not able to help me out with a deal that is any better than what I have now, but he gave me a hreat recommendation to look into with another carrier
Great customer service is a rare thing these days, especially when there wasn't anything in it for him to give.
Metro may not have won my business today, but I will definitely keep them in mind in the future.”
10AM - 6PM
5127 Franklin Blvd, Sacramento
Electronics
“Thank you Joel. Very patient and kind. I appreciate your service and you got this man. We learn something new everyday. Especially PATIENCE. GREAT SERVICE. I WOULD RECOMMEND TO COME TO THIS STORE.”
“I have been a long time, T-Mobile customer and was having a difficult situation using the app! I was ready to switch carriers. I came into the store and was approached by a helpful woman. I missed her name. Unfortunately we had to escalate to the store manager Rashad. They both handled our situation with impressive professionalism, and stayed with us until the issue was resolved, including a 40 minute phone call to their corporate. I want to thank Rashad for his patience, and competence! I will remain a customer because of his efforts.”
“Shane and Isaac are super cool dudes. I love my purchase today. They had great customer service and were super respectful and patient with me. Will come back specifically for them thanks again guys!”
10AM - 8PM
1901 Arden Wy, Sacramento
Electronics
“We had some computer problems so we made an appointment with the Geek Squad. Zach was so knowledgeable,informative, patient, and thorough. We ended up having to buy a computer and had the best customer service person ever, Thomas! He is so knowledgeable about not only computers but other items as well THE BEST! Thank you both.”
Open 24 hours
5080 Auburn Blvd, Sacramento
Electronics
“Not all 7 Eleven stores are created equally. This location has the BIGGG Spicy Bite Hot dog (7inches long) that most 7 Eleven locations do not have and you top it however you like. They have other hot fresh food here all time. Customer service has always been good here also.”
“Ask for sales rep Kevin at this location. He is the best T-Mobile expert that can help you with any phone and service needs.
Veterans and military personnel have huge savings at T-Mobile too. I have my whole family boarded on Magenta Military plan from AT&T, which is outrageously expensive.
T-Mobile is the best out of all service providers.
Want proof? Just compare T-Mobile stock (NASDAQ: TMUS) to AT&T or Verizon stock.
I will keep my T-Mobile service till I die. ?”
10AM - 8PM
2407 Northgate Blvd, Sacramento
Electronics
“Went after my phone was stolen was here for 5 hours due to my card having issues because my phone with cards was stolen . Maiwand is a 5 star worker helped me whole time no issues no anger made me believe that he was actually there to help me Wes and Luis were also great assistance and very funny what was a bad day turned to a pretty cool one lol thank you guys once again will be back ! 5 star cricket northgate”
“I want to thank Lisa for the great customer service. I went in to target to get a bike when I got there there was a price for the bike that was a black Friday deal that was no longer avaliable it was 164 it was supposed to go back to 329 but Mrs Lisa did the honors in brought the price to the price it was when I saw it when I got the bike out the door the bars we're lose so I brought it back in they took it to the back in she brought me another on same brand in also gave me a gift card for my time . I want to thank her so much in I hope blessing come back her way . Thank so much lisa”
10:30AM - 8PM
6880 65th St, Sacramento
Electronics
“I took my time and do some research about DNT Karaoke & Audio System before making any purchase from this store. I went on Better Music Builder website and realized that DNT store is an authorized dealer of Better Music Builder and carries a wide selection of Better Music Builder products. I have to say DNT is the best store in Sacramento and Northern California when it comes to finding your perfect karaoke system (speaker, mixer, microphones, etc). The owner is very knowledgeable and willing to give you all info you need to make any purchase and walk you through any setup when you need to buy any product from the store.”
Open 24 hours
2401 Fruitridge Rd, Sacramento
Electronics
“My family and I stop here often for treats, staff is great and best of all the store was buzzing with the free slurpee day! Whomever that was in the costumes was great!”
“Great service! Phone setting wouldn't update, called the manufacturer and they weren't helpful, stopped in Metro to see if they had any suggestions and a friendly gentleman was able to help me.”
“I forgot the salesman’s name, but he was incredible. He didn’t have the phone I wanted,
But went so far as to call all his connected stores. I am disabled, and he help get me out the door in my wheelchair, ran around to open my door, and helped my caretaker put my char in the trunk. So I left without a phone. But the customer service was beyond amazing.”
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“These guys are masters of what they do and the last ones in town that actually repair electronics. Great service and a fair price. I couldn’t be more pleased with the repair they did to my dental equipment. ? recommend!!!”